Soft Services / Help Desk Manager – Hinchingbrooke Treatment Centre
We're looking for a Soft Services / Help Desk Manager to join our Hinchingbrooke Treatment Centre team based in Hinchingbrooke, Huntingdon.
Location: Hinchingbrooke, Huntingdon – on-site working
Hours: 40 hours per week, Mon–Fri, 07:30–16:30 (1-hour unpaid lunch break). Some flexibility on hours is available if desired; just let us know.
We are unable to offer certificates of sponsorship to candidates in this role.
Responsibilities
* Managing and leading all Soft Services operations, including Portering, Domestic Cleaning, Pest Control, and Window Cleaning
* Ensuring helpdesk requests are managed in a timely manner and KPIs are met
* Liaising with the client (SPV) and the Trust to maintain service compliance and quality standards
* Supporting, training,
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