About the Role
The Document Production Workflow Coordinator will be required to deliver exceptional customer service to our clients by providing timely and accurate document production of an intermediate to advanced level.
Responsibilities
* You will be required to intake work requests from the client, including clarification of job instructions and negotiation of deadlines with the requester.
* You will prioritise work requests across the team and coordinate/balance multiple projects based on experience and following established guidelines, especially when working with escalated deadlines or issues.
* You will act as a leading definitive resource for all questions relating to document production, proofreading and quality assurance by the team.
* You will identify and correct errors in complex business documents to ensure quality of the product being returned to requesters.
Qualifications
* Proofreading experience preferably in a legal, banking or large corporate environment preferred.
* Intermediate knowledge of MS Word, Excel, and PowerPoint desired.
* Knowledge of a legal timekeeping or job tracking system is preferred.
* Ability to work in a fast-paced, team environment.
* Strong attention to detail with emphasis on accuracy and quality.
* Ability to prioritize work to balance multiple projects and deadlines.
* Must have good organizational skills.
Pay range and compensation package
Salary £29,000 per annum plus 20% shift allowance for weekend work (£34,800 total).
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
* 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles).
* Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
* Life Assurance.
* Private Medical Insurance.
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equal Opportunity Statement
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency. If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com.
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Administrative, Art/Creative, and Design
* Industries
* Outsourcing and Offshoring Consulting
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