Job DescriptionCredit ControllerLocation: Hybrid office working, based in AccringtonContract Type: Full-timeSalary: £26,000 per annumCompany: National Care GroupNational Care Group are pleased to be recruiting for an ambitious Credit Controller to join our small and friendly team. This is an exciting opportunity for someone looking to take the next step in their career and make a real impact in a growing organisation.About the RoleAs Credit Controller, you'll play a key role in our Order-to-Cash (O2C) operations, supporting multiple entities across the group. You'll be responsible for collections, cash forecasting, and complex billing reconciliations, while building strong relationships with internal and external stakeholders.Key ResponsibilitiesProactively chase overdue customers and ensure timely collectionsAllocate cash receipts and obtain remittances where necessaryAccurately clear payments and credits on accountsEscalate cash collection issues to the Team Leader and take appropriate actionMaintain accurate contact details for funders to ensure smooth invoice and statement deliveryResolve customer queries promptly and professionallyPartner with stakeholders across the business to support successful collectionsWhat We're Looking ForMinimum 2 years' experience in Credit Control / Accounts Receivable / O2CStrong understanding of credit control processes and customer account managementProven ability to manage medium to large ledgers and high-volume chasingProficient in Microsoft Excel and OutlookExcellent communication skills, both written and verbalHigh attention to detail and accuracyWhat We Offer25 days holiday bank holidaysHybrid working (2 days office / 3 days home)Flexible working arrangementsCompany pension schemeA supportive and collaborative working environmentOpportunities for growth and development Ready to take the next step in your career? Apply now and become part of a team that's making a difference every day.