Overview
Job Title: Customer Service & Debrief Administrator
Location: Manton Wood, Sherwood Drive, Worksop, S80 3FY
Pay Rate: From £12.78 per hour, paid weekly
Hours: 8-hour shifts between 06:00-18:00, any 5 days out of 7 (some weekends)
Join Our Team! Were seeking Customer Service & Debrief Administrators to work with our prestigious client in Worksop. Youll play a vital role in coordinating and developing strategic relationships with customers, ensuring service excellence from start to finish. If you have experience in a similar role and are looking for long-term development with the potential for a permanent contract, this is your opportunity.
What Youll Be Doing
* Communicating proactively and reactively with customers
* Investigating and resolving customer queries in a timely manner
* Escalating issues to the Customer Services Manager when needed
* Liaising with planning and transport teams regarding late/failed deliveries and re-bookings
* Supporting continuous improvement within the customer services department
What Were Looking For
* Excellent communication and interpersonal skills
* Previous customer service experience
* Strong conflict management abilities
* Experience using Transport Management Systems (ideally Microlis)
Benefits
* Clean and friendly working environment
* Long-term work with genuine permanent opportunities
* Overtime available
* Work with a large international client
* Free on-site parking
* On-site canteen
* Easy site access
* 28 days holiday per year
* Weekly pay
* Pension scheme
* Employed status with personal accident insurance
Ready to take the next step? Apply now to join our next induction and start your journey with us. Immediate starts available
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