Paladin Security is Hiring a Healthcare Access Control Officer!
Location: Inverness, NS
Schedule: Full-Time
Pay Rate: $20.50/hour
Employment Type: Full-Time, Hourly
Overview
The Healthcare Access Control Officer plays a critical role in maintaining a safe, secure, and welcoming environment for patients, staff, and visitors at larger and regional hospitals within the Nova Scotia Health Authority (NSHA). This role focuses on operating advanced AI-powered weapon detection and access control systems while delivering exceptional customer service in a healthcare setting.
Responsibilities
* Operate and monitor AI-based weapon detection and access control systems at hospital entry points
* Engage professionally and empathetically with patients, visitors, and staff during screening procedures
* Respond to system alerts, conduct secondary screening when required, and elevate incidents per NSHA protocols
* Provide clear directions, reassurance, and support to individuals entering the facility
* Maintain accurate documentation of incidents, security concerns, and equipment performance
* Collaborate with healthcare staff, internal security teams, and law enforcement when necessary
* Uphold infection control standards and hospital safety policies
* Support smooth and efficient traffic flow through access control areas
* Contribute to a culture of safety, respect, and inclusivity within the healthcare environment
* Ability to obtain a Nova Scotia Security Licence (as per provincial regulations)
* Standard First Aid & CPR certification (CSA Approved)
* Strong verbal communication, customer service, and conflict de-escalation skills
* Ability to operate advanced security technology, including AI-based detection systems
* Ability to remain calm, professional, and empathetic in high-pressure situations
* Physically capable of standing for extended periods and responding quickly to incidents
Nice to Have (Optional)
* Prior experience in healthcare security, access control, or law enforcement
* Certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
o Candidates without these certifications may enroll in Paladin’s UoF/MOAB training program prior to onboarding
o Training costs are fully covered by Paladin with a 6-month commitment (training is unpaid as it is a prerequisite)
* Paid Time Off (PTO)
* Health & Dental Benefits
* Overtime Pay
* On-the-Job Training
* Growth and Career Advancement Opportunities
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