(STRICTLY NO AGENCIES AT THIS TIME)
ABOUT US
AGM Relocation Ltd, (hereinafter referred to as the "AGM Group") is the parent company and home of some of the industry's most respected moving and relocation companies.
Founded in 1958 Abels removals is a removals firm based in Brandon, Suffolk, United Kingdom. Abels are proud members of BAR (British Association of Removers)and our house moving teams specialise both in moving antiques and specialist items such as pianos, grandfather clocks, fine art alongside day to day household items and furniture, always delivering the utmost care and attention, ensuring everything runs smoothly and guaranteeing our customer's peace of mind.
Position: RELOCATION COORDINATOR
We are looking for an enthusiastic Relocation Coordinator to join a growing Team based in Brandon, Suffolk. Responsible for the coordination & movement of goods in and out of the UK.
Main Roles & Responsibilities:
* Review incoming enquires and contacting customers to obtain information on their move requirements
* Manage customer Import / Export / European move requirements accordingly
* Interact and communicate effectively with our Customers, Operations, Partners and Suppliers
* Liaise with contractor and suppliers on additional services when required
* Raise POs and invoicing for works - liaising with accounts accordingly
* Ensure data relating to jobs and customer correspondence is filed and organised accordingly
* Work closely with team colleagues and additionally sales to ensure customer requirements are met dutifully.
* All forms of administration; data entry, filing, emailing and telephone use
Experience & Qualifications:
* Excellent customer service, telephone manner, time management & organisational skills – Essential
* Strong Administration experience: data entry, problem solving, attention to detail – Essentia
* Previous experience within a similar role - Highly Desirable
* Previous experience within removals/ relocation - Desirable
* Previous logistics/ operations experience– Desirable
* Multilingual – Desirable
* Excellent work ethic and professional approach
* Full UK drivers' licence is desirable due to location, however public transport nearby
Remuneration & Benefits Package:
* Competitive Salary (per annum) Depending On Experience
* Brandon office based
* Permanent, full-time
* 25 days holiday + 8 bank holiday
* Death in service scheme
* Company pension
* Access to a leading Employee Engagement Platform provider offering lifestyle saving and discounts on most high street retailers & services, reward and recognition programme.
* Wellness Programme Initiatives
* Employee Referral Scheme
* 2 x paid volunteering days
* Career development opportunities
* Company awards & events
* Free On-site parking
* Immediate start available
Applicants of whom are successfully offered employment within one of the AGM Group companies will be subject to referencing, a basic criminal records check from the Disclosure & Barring Service, standard Identification and Right to Work as part of the pre-employment checks.
Job Types: Full-time, Permanent
Benefits:
* Company events
* Company pension
* Employee discount
* Free parking
* Health & wellbeing programme
* Life insurance
* On-site parking
* Paid volunteer time
* Referral programme
* Sick pay
* Store discount
Ability to commute/relocate:
* Brandon IP27 0NZ: reliably commute or plan to relocate before starting work (required)
Application question(s):
* What is your current notice period
* What are your salary expectations
Experience:
* Administrative: 3 years (required)
* Customer service: 3 years (required)
* a similar role: 2 years (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (preferred)
Work authorisation:
* United Kingdom (required)
Work Location: In person