We’re looking for an experienced Store or Assistant Manager to take the lead at a thriving outlet store in Ashford. This is an exciting opportunity to manage a high-profile location, driving both commercial performance and an exceptional customer experience within a premium retail environment.
As Store Manager, you’ll be the face of the business in-store — leading from the front, inspiring your team, and ensuring every client interaction reflects the high standards of service expected in luxury retail.
What you’ll be doing:
* Driving sales performance, building strong client relationships, and exceeding targets.
* Leading, motivating, and developing your team to deliver excellence on the shop floor.
* Using CRM and customer insights to create personalised, memorable experiences.
* Maintaining high standards of VM, stock control, and operational excellence.
* Acting as a role model for clienteling, service, and brand values.
* Creating a culture of accountability, growth, and commercial focus.
What we’re looking for:
* Proven management experience in premium retail that really understand how to deliver great customer experiences.
* A natural leader who thrives on coaching, motivating, and getting the best out of people.
* Strong commercial acumen with a track record of exceeding sales and KPIs.
* Confident in clienteling and delivering a seamless customer journey.
* Detail-oriented, organised, and proactive in problem-solving.
What’s on offer:
* Competitive salary with bonus potential.
* Generous staff discount and access to exclusive sample sales.
* Ongoing career development within a growing, global retail brand.
This is a fantastic chance to step into a leadership role with a premium fashion retailer and make a big impact at one of the UK’s most dynamic outlet destinations.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management, Sales, and Customer Service
Industries
* Retail Apparel and Fashion and Retail
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