Muc-Off was established in 1994, and since then we have experienced strong global growth in the bicycle and motorcycle markets. Today, we are global leaders in our field and have a disruptive and distinctive approach to life. Partnered with some of the world’s best teams and athletes across a range of cycling & powersports disciplines, Muc-Off has become the reference point in the care and maintenance category with exciting and ambitious plans for the future.
This is an awesome time to be part of this truly innovative British brand as we embark upon new territories and sectors, whilst growing our brand presence and engagement for our core portfolio. This is a truly results-driven culture where everyone can make a difference and contribute to the future chapter of the ‘OG’ in bike and powersports care.
A fantastic opportunity has arisen for a UK Key Account Manager to join one of the UK’s fastest growing extreme sports companies. The successful applicant will be responsible for sustaining and developing new and existing UK Key Accounts in order to ensure that Muc-Off is the market leader with all of these customers.
This is not a role for the faint hearted, Muc-Off moves at a rapid pace and you will need to have the ability to think on your feet, re-prioritise quickly and problem solve. Meticulous organisation will be crucial.
As a key member of the sales team, the successful candidate will:
* Be responsible for building and maintaining strong relationships with key accounts to ensure long-term success.
* Identify and address specific needs and opportunities.
* Working to tight deadlines to meet customer requirements.
* Collect and analyse sales data and trends.
* Ability to analyse performance metrics.
* Good negotiation skills and the ability to foster great relationships with customers.
* Act as the main point of contact between customers and internal teams ensuring customers’ requirements are met.
* Identify and attract prospective strategic customers.
* Liaise with the Marketing team to set and implement strategies for new products or categories.
* Manage ongoing strategies for IBD & IMD key accounts whilst working closely with the UK account managers.
* Manage the internal sales team to meet KPI’s and targets.
Essential skills and experience:
* Experience in sales, preferably within a fast paced, multi-product environment, have established sales techniques and be skilled at maximising sales, with a proven track record of hitting targets.
* Hands-on experience with Excel and CRM systems.
* Excellent analytical and organisational skills.
* Strong communication skills.
* Be extremely driven and self-motivated, with a genuine passion to sell and be at the top of your game.
* Have exceptional communication / listening skills, be able to build rapport easily and maintain superb working relationships, whilst maintaining a high level of professionalism at all times.
* Experience in brand merchandising.
* Have experience of using your own initiative and also contributing to the team in a friendly and positive manner, being flexible and adaptable to company requirements, with a ‘can do’ attitude.
* Problem solver who can remain calm under pressure.
* A full UK driver’s license and valid passport.
Bonus skills:
* Knowledge of the cycling industry.
* A passion for cycling to join the already obsessive team that collectively share a love for all things 2 wheels!
* Experience of driving on major UK roads.
What can we offer?
* Competitive Salary
* 33 days holiday, inclusive of UK bank holidays (increase with service)
* Hybrid working currently but could change for the future
* Early finish on a Fridays
* Excellent staff discount on Muc-Off products
* Employee Assistant Programme
* Long Service Rewards
* Cycle to Work Scheme
* Chill out areas, showers and a secure area to store your bike
* Pension contributions
* An awesome opportunity to work with a local and widely recognised Brand
* A cool, casual and fully branded-up working environment where staff indulge their passions for cycling and fitness
* Brilliant social events