Overview
Accounts Receivable Specialist at Elysium Healthcare. You will manage the end-to-end receivables process, including raising invoices, resolving billing queries, and cash collections, to maintain healthy cash flow and accurate financial reporting. You will work with the rate validation team and external customers to ensure timely and accurate billing and collections.
Responsibilities
* Generate and issue invoices in accordance with contractual terms.
* Ensure invoices have been received by the customer via email, portal uploads, etc.
* Liaise with the rate validation team to validate billing data and ensure completeness.
* Maintain accurate records of all billing activities and adjustments.
* Maintain customer and service user references.
* Act as the first point of contact for invoice-related queries from internal departments and external customers.
* Investigate discrepancies and provide timely resolutions to ensure customer satisfaction.
* Escalate unresolved issues to the Head of Transactional Services or relevant stakeholders.
* Monitor aged debt reports and proactively follow up on outstanding balances.
* Engage with customers to secure payment and negotiate repayment plans where necessary.
* Maintain detailed records of communications and payment commitments.
* Reconcile customer accounts and ensure accurate allocation of payments.
* Support month-end and year-end close processes by preparing debtor reports and reconciliations.
* Provide regular updates to the Head of Transactional Services on debtor status and risk exposure.
* Ensure compliance with internal financial controls and external regulatory requirements.
* Contribute to the development and refinement of AR processes and policies.
* Support internal and external audits by providing documentation and explanations as required.
What You Will Need to Succeed
* Experience in healthcare or service-based industries.
* Excellent communication skills.
* Familiarity with NHS and private sector billing and cash collection processes.
* Working knowledge of Unit4 ERP or similar financial systems.
* AAT qualification or equivalent experience.
* Proven experience in the full end-to-end process – Sales to Cash (accounts receivable, billing, and credit control).
* Strong understanding of financial systems and accounting principles.
* Proficient in Excel, with experience reconciling large and complex data sets.
* High level of accuracy and attention to detail.
* Ability to manage multiple priorities and meet deadlines.
What You Will Get
* Annual salary of £33,000
* 33 days annual leave Pro Rata (including Bank Holidays) – plus your birthday off
* Wellbeing support and activities for work-life balance
* 24 hour GP Service
* Career development and training
* Pension contribution
* Life Assurance
* Enhanced Maternity Package
There is also a range of other benefits including retail discounts and special offers.
About Your Next Employer
You will be working for an established, stable and agile company with over 8,000 employees and a network of over 90 services across England and Wales. Elysium Healthcare is part of Ramsay Health Care, with a global network across 10 countries and over 86,000 employees.
Elysium Healthcare follows safer recruitment of staff and is a Disability Confident employer. All staff understand it is each person’s responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
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