Customer success executive (payroll software)

Job Description

Customer Success Executive (HCM)


Manchester, Slough or Leeds (Hybrid 2-3 days a week in office)


Competitive + Commission


Permanent full time


Are you passionate about building strong relationships and helping customers get the very best out of the solutions they use? Do you thrive on guiding clients through their journey and ensuring they achieve long-term success? If so, we’d love to hear from you!


As a Customer Success Executive, you’ll be a trusted advisor for our key customers, typically managing core (mid-market) accounts or specializing in flagship products. Your mission is to help clients get maximum value from our market-leading software in HCM, supporting them at every step of the customer journey.


From onboarding and product training to adoption, retention, and beyond—you’ll be the bridge between our solutions and our customers’ success. You’ll collaborate closely with colleagues in