Equans is looking for an Area Facilities Manager to join our team covering the Southwest of England. This is a permanent, full-time role, working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.
Working on our largest contract, HMCTS, the post holder will manage the efficient delivery of both Hard and Soft Service to meet Contractual and Company requirements. Proactively engage with the client to provide a one-point contact for all service delivery ensuring internal and Client KPIs (Key Performance Indicators) are met while operating within the framework of the contract
The post holder will act as a point of contact for the delivery of non-complex project. Ensure the effective implementation of EQUANS and business stream Health, Safety, Environmental, and Quality (SHEQ) Policies and Procedures, including ISO standards.
We are looking for a driven individual to add expertise and dimension to the FM team. They will be able to demonstrate flexibility and efficiency in responding to changing business requirements and will establish good working relationships with their team members, client and external third party. The successful candidate will be offered a competitive salary and benefits package.
What will you deliver?
1. Ensure compliance with all statutory and company procedures across the stakeholder groups
2. Ensure Assurance Audits e.g. KPI, BSI and WTP meet set outcomes
3. Line management responsibility for delivery of both Hard and Soft Services
4. Line management responsibility for both a Technical Supervisor and a Facilities Supervisor in the delivery of both Hard and Soft Services
5. Management of a Mechanical and Electrical bias workforce and other sub-contracted M&E services
6. Deliver a pro-active management strategy ensuring successful delivery of services into the contract, in a cost effective and timely manner
7. Proactive management of HR/People processes to foster a cohesive culture, this also includes recruitment, investigation, disciplinary, development and succession planning processes
8. Oversee and ensure compliance with Legionella control (Water Management Control) regulations and best practices
9. Ensure CAFM Task Management System is always up to date and ensure all reactive and PPM tasks are completed within project agreements
10. Management of commercial soft services workforce and sub-contracted horticultural, pest and waste services
11. Work with the relevant operational leads to ensure the service delivery across the full range of services is continually improving
12. Contribute to the financial performance of the contract, particularly around operational efficiency subcontract v Self Delivery, Client Querys, Complaints, Work in progress, bad debt, to reduce financial risk and improve COP%
13. Guarantee full compliance with company procedures for the effective planning, organisation, control, monitor and review of the services by analysis of the relevant data
14. Ensure compliance with statutory and company procedures, maintaining up to date knowledge at all times
15. Understand and meet ongoing customer requirements, develop effective working relationships with business partners, suppliers and sub contractors
16. Clear and effective communicator with professional personal presentation
17. Organisational skills and ability to prioritise workloads to ensure deadlines are met
What can we offer you?
On offer is a competitive salary, company vehicle or allowance, bonus, and benefits package, which includes;
18. 25 days annual leave (+ public holidays)
19. Life Cover equivalent to 2 times annual salary
20. Employee discount shopping schemes on major brands and retailers
21. Gym membership discounts
22. Cycle to work scheme
23. Holiday purchase scheme
24. 2 corporate social responsibility days per year
25. Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
26. Attractive Employee Referral Rewards Scheme
27. Access to our growing employee networks
28. 24/7 Employee Assistance Program and access to mental wellbeing app
Who are you?
29. Excellent communication skills at all levels both written & oral
30. A natural customer service delivery attitude at all times
31. Ability to work under pressure either in teams or individually
32. Personal, professional, presentable, flexible, approachable, efficient, self motivated, able to motivate others
33. Visibly demonstrates a Can Do attitude that encourages team participation
34. A problem solver with ambition to achieve
35. Degree or equivalent experience in appropriate field (Technical Bias)
36. Experience within an FM business
37. Proven experience of effectively leading a large, complex team
38. Strong customer focus with experience of delivering high standards of Customer Service, previous FM experience within a FM/ Public sector environment
39. Proficient with the use of Microsoft Office software
40. Experience of FM project management
41. Proven understanding of HR Management and processes
42. Experience of effectively managing contractors
43. Work as a team player and pass on knowledge to others
This role includes a DBS Basic check therefore ability to pass is essential.
Who are we?
In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15, employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world.
Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90, employees working on 5 continents and a turnover of 19.2 billion euros in. Equans is a subsidiary of the Bouygues group.
Our ambition
At Equans, we are driven by our ambition to be recognised for our operational excellence and as the best place to work for our employees. This commitment extends to achieving global and sustainable performance through Impact, ensuring that everything we do aligns with our core valuesAccountability, Respect, Team Spirit, and Service Focus.
We take ownership, act with integrity, and set high standards. We listen, support, and care for one another. We collaborate and build trust to achieve shared goals, always striving to meet our customers' needs in a proactive and pragmatic way. These values shape our culture, strengthen our community, and inspire us to deliver excellence every day.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act .
At Equans were committed to delivering a culture where everyones voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans youll find a welcoming and open workplace where youre supported and encouraged to be your true self at work.
Youll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), Veterans & Reservists, WOMEN Together (representing women in Equans), Working Parents, and Young Professionals.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.