Administrator
An expanding company within the insurance/finance sector based in South Wales and across Europe are looking for an Administrator to join their insurance management team on a 6 Month FTC. You will play a pivotal role in the seamless functioning of their administration services for clients in the finance industry across Europe. You will be responsible for handling client data import/export processes and managing client communications with precision and efficiency. This role requires excellent customer-facing skills, meticulous attention to detail, and the ability to collaborate effectively within a dynamic team environment.
What you'll be doing
Data Import and Export:
* Import client data files within specified Service Level Agreements (SLAs).
* Generate and dispatch client billing files within SLAs.
* Resolve issues promptly to minimise SLA breaches.
* Manipulate client data into standard formats when necessary.
* Communicate with clients regarding data file status and address any identified issues.
* Collaborate with the Client Management team to assist clients with changes or issues.
* Ensure compliance with data protection regulations, including GDPR, and industry standards.
Client Communications:
1. Print and send client communications with appropriate inserts.
2. Ensure timely dispatch of com...