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Main area Community Support Worker - Bury Community Mental Health Team Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday) Job ref 311-B475-25
Site Humphrey House Town Bury Salary £24,937 - £26,598 per annum Salary period Yearly Closing 09/10/2025 23:59
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
The post-holder will provide support, based upon assessed needs for patients who are both CPA and Non CPA as per Pennine Care NHS Foundation Trust policy.
You will ensure the highest standard of nursing care provided in accordance with the policies and procedures of Pennine Care NHS Trust.
You will work across hospital and community settings, promoting continuity of care and effective communication. You will participate in the on-going development of the service and in the education programmes of nursing students and other disciplines.
Main duties of the job
An exciting opportunity has arisen for a community support worker role embedded within a busy Community Mental Health Team in Bury. The successful candidate will posses the skills and compassion required to focus on delivering psychosocial interventions with patient with complex mental health and social needs, to support them in their recovery journey. Amongst other duties, the candidate will:
Demonstrate the ability to make a judgement about a patient’s mental health or wellbeing needs and act appropriately to manage needs and risks.
Contribute to the provision of a safe clinical environment and promote the dignity of patients.
Support patients whose health and wellbeing is at risk, acting upon and reporting concerns appropriately.
Support patients to engage in meeting educational and vocational needs. This will include arranging initial appointments and attending with the service user if required.
Assist patients to develop skills for everyday living i.e. budgeting money, shopping, cooking, employment, establishing or improving social networks, accessing local services, establishing housing etc.
Support the planning, delivering and evaluation of care programmes with a relevant professional.
Develop and facilitate group work alongside OT, Mental Health Wellbeing Practitioner, nursing and social work staff.
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
* Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
* Flexible working opportunities to support your work/life balance
* Access to Continued Professional Development
* Involvement in improvement and research activities
* Health and Wellbeing activities and access to an excellent staff wellbeing service
* Access to staff discounts across retail, leisure and travel
Detailed job description and main responsibilities
Clinical The ability to make a judgement about a patient’s mental health or wellbeing needs and act appropriately to manage needs / risks. For example, supporting self-care needs by helping a patient to organise their prescribed medication into a dosette box, or reporting a concern / risk to a qualified member of staff. To contribute to the provision of a safe clinical environment and promote the dignity of patients. To prioritise workload based upon the patient needs / service demands. Assess the health and wellbeing of people within the CMHT as directed by the relevant professional. To provide health promotion for service user’s in the borough CMHT’s, understanding the relationship between mental health and physical health. To be able to enhance a patient’s overall wellbeing and promote parity of esteem. To support multi-disciplinary meetings and contribute to information sharing and clinical decisions regarding service users in the care of the CMHT’s. To support patients whose health and wellbeing is at risk, acting upon and reporting concerns appropriately
Please see attached detailed job description and main responsibilities - Community Support Worker
Person specification
Education / Qualification
* NVQ Level 3 or equivalent
* BTEC Higher National Certificate
Experience
* Experience with people with mental illness, and working with patients with severe mental illness.
* Experience of active participation in personal and professional self development
* Experience of Lone Working.
* Experience of providing constructive feedback to peers.
Knowledge
* Engaging with Clinical supervision.
* Demonstrates ability to use initiative to deal with situations which may occur.
* Ability to work collaboratively within a multi-disciplinary team.
* Able to demonstrate effective verbal and written documentation.
* Understanding of confidentiality.
* Knowledge of group work skills.
* Willingness to acquire new skills and knowledge and undertake further training in line with the demands of the role and service provision.
* Knowledge of therapeutic interventions within the CMHT.
* Knowledge of physical health problems including diabetes.
* Awareness of Mental Health Legislation. • Awareness of safeguarding policy and legalisation for children and adults
* Evidence of continued professional development within area of work.
Skills and Abilities
* Ability to create innovative solution to
* Able to work on own initiative
* Able to work as part of a team
* Demonstrate well developed interpersonal skills.
* Demonstrate an understanding of the needs and difficulties of people with mental health or substance misuse problems
* Demonstrates an understanding of the needs of people with physical health issues and or physical disabilities
* Ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging situations.
* Good organisational and time management skills.
* Ability to adapt and respond positively to service changes.
* Ability to create innovative solution to help empower service users and promote independence
Work related Circumstances
* Requirement for lone working and access to a means of mobility during working hours.
* Participation in mandatory training / updates.
* Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
* Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
* Appointments to regulated and controlled activities require an enhanced DBS disclosure.
Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship.You can review the list of eligible role and requirements on the government website.
What happens after your application has been received?
You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.
What happens if I am offered the position after interview?
The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.
What pre-employment checks will I need to complete?
By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are:
* Identity verification
* Right to work check
* Disclosure and barring service (DBS)/Criminal record check (dependent on role)
* Professional registration and/or qualification check
* Occupational health assessment
* Employment history and reference validation
All applicants external to the NHS will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history and references as part of pre-employment checks.
If you are offered a position with us and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offered is not eligible for sponsorship, and you are not able to evidence own your right to work, your conditional offer could be withdrawn.
What happens when pre-employment checks are complete?
Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.
Other important information
* We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.
* If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.
* If you require reasonable adjustments to our recruitment process please phone us on 0161 716 3181 at the earliest opportunity. We will support you to complete your application.
* Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.
* We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.
We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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