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Insurance complaints specialist — remote & flexible

Haverhill
AXA
Insurance
€30,000 a year
Posted: 20h ago
Offer description

AXA UK is looking for a full-time Complaints Handler to join their Complaints Resolution team in Haverhill. The role involves handling customer complaints, conducting thorough investigations, and ensuring fair resolutions in a supportive environment.

Key responsibilities include delivering excellent customer service, investigating complaints in line with FCA guidelines, and ensuring high-quality communication with customers. The ideal candidate will have a background in customer-facing roles with experience in complaints handling, ideally in insurance or financial services.

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