CRM Product Owner | CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £45,-£50,
We're supporting a newly formed, fast-growing digital product hub of a global not-for-profit organisation. As part of their continued transformation, they're hiring a CRM Product Owner to drive internal product solutions that streamline global sales, marketing, onboarding, and customer engagement with schools.
The role: You'll take ownership of CRM-based digital tools used by internal teams, manage the full product life cycle, and collaborate with 15+ departments to improve operational efficiency. These are pivotal roles in a highly cross-functional environment, shaping the future of how the organisation engages with schools around the world.
The skills and experience we are looking for:
1. Hands-on experience using CRM as the core product platform (essential)
2. Confident communicator with internal stakeholders across sales, marketing, customer success, and operations
3. Experience in internal business operations and process improvement
4. Proven background in product delivery - from discovery to release
5. Familiarity with Agile ways of working and product backlog management
6. Strong communication skills, both written and oral.
Working pattern: Hybrid - 1 day per week in the Cardiff office.
Alongside the salary, the benefits include:
7. 10% employer pension contribution
8. 25 Days annual leave, plus public holidays
9. Life assurance 4x annual salary
10. Flexi-time
11. Paid volunteering leave
12. Excellent continuous professional development
13. Flexible benefits allowance at 1.5% of your annual salary
14. Health and wellness schemes
15. Cash back opportunities available from a wide range of retailers
16. Employee Assistance Programme
17. Free on-site car parking
You'll be working on meaningful innovation in a high-impact, ethical industry - if that sounds of interest to you then please apply, or reach out to (see below) for more information.
CRM Product Owner | CRM | Product Delivery | Features | Digital Transformation | Hybrid (1 day per week in the Cardiff office) | £45,-£50,
RSG Plc is acting as an Employment Agency in relation to this vacancy.