Our client is a well-established pharmaceutical organisation that enhances and improves the health of millions of people every day. They are seeking assistance with a project.
This exciting role could be an ideal opportunity for a Part-Time Customer Support Executive looking to get their foot in the door of the pharma industry. The successful candidate will have relevant experience in Customer Service.
Role Details:
* Part-Time Customer Support Executive
* Offices based in Canary Wharf
* Hybrid working
* £14.20 per hour
* Part-Time: 25 hours per week (Monday to Friday)
Key Responsibilities:
* Ensure excellent standards of customer service in a multiskilled Customer Experience Centre (CEC)
* Support the operations of core CEC services, including but not limited to:
o Primary contact channels such as telephone and email
o Helpline support services
* Maintain governance, processes, and procedures for all CEC services
* Represent the CEC on cross-Agency groups, sharing information on service performance, developments, and feedback
* Monitor campaigns or developments that may impact the team or increase demand
Benefits:
* Weekly pay every Friday
* Mobile-friendly timesheet access
* Up to 29 days of annual leave
* Perks at Work and discount schemes at major retailers and over 150 high street stores
* Free eye-care vouchers and discounts for VDU glasses
* Access to well-being platforms
* Free online LinkedIn Learning courses to enhance skills, from Microsoft systems to soft skills like customer service
* Temp of the Month awards
* Support from a dedicated consultant with interview tips
Advertised by Office Angels London Bridge
Office Angels is an employment agency for permanent roles and a supplier of temporary workers. We are an Equal Opportunities Employer.
By applying, your details will be submitted to Office Angels. Our Privacy Statement is available on our website.
#J-18808-Ljbffr