Team Administrator (Older People)
NHS AfC: Band 3
Main area Mental Health Grade NHS AfC: Band 3 Contract Permanent Hours Part time - hours per week (Monday-Friday) Job ref -OPC-9- Site St Andrews House Town Derby Salary £, - £, per annum, pro rata Salary period Yearly Closing //6 :
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
An opportunity has arisen for an experienced Administrator to join the team on St Andrews House.
The successful candidate will be expected to provide a comprehensive secretarial service to the designated team, including typing/word processing of letters, memos, minutes, reports and other routine correspondence.
The post holder will:
1. Provide, maintain and develop a high quality, administrative / secretarial support reflecting the professionalism of the acute inpatient team.
2. Provide a comprehensive secretarial service to the team including typing/word processing of letters, memos, minutes, reports and other routine correspondence.
3. Work on their own initiative, as well as part of the wider Administrative Team and demonstrate a willingness to help others and be a key member of the team with responsibility for allocated tasks.
Main duties of the job
4. Prioritise urgent calls and signposting appropriately to the relevant staff, which may include Clinical Leads, clinicians, professionals and hospital staff.
5. Organise patients' ward rounds and invite family, carers and professionals.
6. Take minutes for meetings and ensure these are typed in a timely manner.
7. Scan patient correspondence onto the EPR and any ward related documents.
8. Complete filing and update ward paperwork.
9. Report any maintenance requests and follow up on these requests.
10. Complete the ordering for the ward including staff uniforms.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
The team are made up of a Senior nurse, Lead nurses, registered nurses, specialist support workers, Occupational therapist, a Physiotherapist, a psychologist and Consultant Psychiatrist.
Benefits include:
11. Commitment to flexible working where this is possible
12. days annual leave/year plus bank holidays, increasing to days after 5 years & days after years’ service
13. Yearly appraisal and commitment to ongoing training
14. Generous NHS pension scheme
15. Good maternity, paternity and adoption benefits
16. Health service discounts and online benefits
17. Incremental pay progression
18. Free confidential employee assistance programme /7
19. Access to our LGBT+ network, BAME Network and Christian Network
20. Health and wellbeing opportunities
21. Structured learning and development opportunities
Detailed job description and main responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
22. Provide a comprehensive secretarial service to the designated team including typing/word processing of letters, memos, minutes, reports and other routine correspondence.
23. Produce documents, charts, tables etc., by use of Microsoft IT Packages, Word, Excel, and disseminate information via email.
24. Ensure the maintenance of accurate and efficient filing systems, including both paper and computerised systems ensuring strict confidentiality of client identifiable information.
25. Taking of minutes in a range of professional multi-disciplinary meetings as requested by team members.
26. Prioritise and undertake general clerical tasks, including photocopying, filing, processing of mail etc.
27. Receive and make telephone calls on behalf of the clinicians, taking messages and dealing with enquiries appropriately and ensuring accurate and timely communication of messages.
28. Ensure timely collection and production of statistical data relating to the service as directed, compiling reports where necessary for management information and forwarding relevant information to other Trust departments as necessary.
29. Undertake any other appropriate duties as may be delegated from time to time by Team Manager or Team members.
30. Maintain a professional and confidential approach to work at all times
31. To be familiar with and comply with relevant Trust Operational, Personnel and Health and Safety procedures.
Person specification
Qualifications and Training
Essential criteria
32. GCSE English Language Grade C or higher or equivalent qualification
33. RSA III Typewriting/Word Processing or equivalent or demonstrable skills
34. Proficient in Word, Access, Excel, PowerPoint and Publisher
Skills, Knowledge and Experience
Essential criteria
35. Excellent communication skills and ability to convey information
Desirable criteria
36. Knowledge of managing electronic diaries
37. Recent and relevant administration experience
Further details / informal visits contact
NameKylie JonesJob titleService ManagerEmail number0 1Additional information
Contact 0 1 - Option 2