Keoghs is seeking a Claims Handler (CH4) to join their Liverpool team. The claims handler will proactively manage a caseload of Public Liability, Employers Liability, and Property Damage claims (up to and including reserve limits of £40,000) to conclusion. Additionally, the role involves conducting audits within the Department.
Key Responsibilities:
1. Create accurate Claims Management System records.
2. Maintain high standards of quality, service, and productivity.
3. Develop client contacts and understand client culture.
4. Attend client review meetings when appropriate.
5. Assist with internal and external audits.
6. Undertake projects and deliver within deadlines.
7. Keep Managers informed of client changes and issues.
8. Allocate new claims as required.
9. Perform supervisory tasks as per management instructions.
10. Conduct monthly audits for all fee earners in the Department.
11. Develop and maintain an audit process for feedback and communication.
Working Hours: 35 hours/week, Monday-Friday, 9am-5pm, with 1 hour unpaid lunch.
Requirements:
* Minimum 4 years claims handling experience, with at least 3 years in Employers Liability/Public Liability dealing with complex quantum.
* Significant experience in evaluating, negotiating, and settling Public/Employers' Liability Claims.
* Experience in training or supervising (desirable).
* Technical delivery experience with RSI or CRPS (preferred but not essential).
* Effective workload prioritization and organization skills.
* Understanding of the market and industry.
Values: Our culture focuses on sustainability and success for our people and clients, driven by our core values: Connection, Dynamism, Innovation, and Success through teamwork.
Benefits include:
* Davies Incentive Plan
* 25 days holiday (plus options to buy/sell days)
* Health Care Cash Plan
* WeCare health and mental health support
* Death In Service benefit after 1 year
* Pension contributions (5% Employee / 3% Employer)
* Employee Resource Groups
* Employee Volunteering
* Cycle to Work Scheme
* Tech Scheme
* Season Ticket Loan
* Gym Flex
* Discounts at various outlets and online platforms
Additional Details:
* Seniority Level: Entry level
* Employment Type: Full-time
* Job Function: Finance and Sales
* Industry: Law Practice
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