Come build the future of entertainment with us. Are you interested in helping shape the future of movies and television? Do you want to help define the next generation of how and what Amazon customers are watching?
Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies, all with the ease of finding what they love to watch in one place. We offer thousands of popular movies and TV shows, including Originals and Exclusive content, as well as exciting live sports events. Customers can subscribe to add-on channels, which they can cancel at any time, or rent/buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth-oriented business available in over 240 countries and territories worldwide. Our team works in a dynamic environment where innovating on behalf of our customers is central to everything we do. If this sounds exciting, please read on!
As a Senior Associate, Trust & Safety, you will be responsible for day-to-day Prime Video Compliance Trust & Safety operations through content moderation, classification, and data labeling activities. You are passionate about working cross-functionally. Your responsibilities include reviewing content to ensure it adheres to established content guidelines, often dealing with graphic material, and enforcing policy decisions related to content. You will be on the front lines, handling and reviewing sensitive content to protect the platform and ensure user safety. This role involves continuous content review, and exposure to harmful content may occur daily. You will gather, analyze, and utilize relevant data to develop ways to improve the overall Prime Video user experience. Additionally, you will research and stay current on key trends and suspicious patterns across policy areas, participating in content calibrations.
BASIC QUALIFICATIONS
* 1+ years of experience in data-driven business operations processes
* Bachelor's degree
* Fluent in English (speaking, reading, writing)
* Experience with Microsoft Office products and applications, especially Excel
PREFERRED QUALIFICATIONS
* Experience in content policy, moderation, ratings, anti-abuse, and online content review
* Active Prime Video user preferred
* Experience identifying abuse trends or working in news or policy environments, with a passion for international issues such as freedom of expression, controversial online content, misinformation, etc.
* Strategic thinker with strong analytical and creative problem-solving skills
* Self-starter, intellectually curious, and comfortable operating in ambiguity
* Excellent communication skills, collaborative, and a proven team player
* Experience working with global teams
Our inclusive culture empowers Amazon employees to deliver the best results for our customers. If you need workplace accommodations during the application or onboarding process, please visit this link. Amazon is an equal opportunity employer and does not discriminate based on protected veteran status, disability, or other legally protected categories.
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