Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. Join Our Team as a Business Support Manager! Location: Cheshire (several offices across Cheshire with opportunity for hybrid or home working) Department: Youth Justice Services Hours: 37 (condensed hours or job share may be considered) Salary: (Grade 8: £34,434 - £39,152) Cheshire West and Chester Council is seeking a Business Support Manager to take on a key leadership role within our Pan-Cheshire Youth Justice Service. This vacancy has arisen due to the retirement of a valued colleague, offering an exciting opportunity to build on strong foundations and contribute to a service rated as ‘Good’ in our last inspection, as we continue to strive for excellence and continuous improvement. About the Role: As the Business Support Manager, you will play a key role in ensuring the smooth and efficient running of our Youth Justice Service. This is a leadership position that focuses on supporting and developing our business support team, managing core administrative processes, and ensuring that resources are used effectively to enable frontline staff to deliver the best outcomes for children, Victims and Families. You will oversee day-to-day business operations, including HR and recruitment processes, communications, and office systems, while driving improvements in how we work. Your ability to organise, prioritise, and streamline processes will help maintain a high-performing service that meets statutory requirements and inspection standards. While experience in youth justice is not essential, we are looking for someone with strong business management skills and a background in leading administrative teams within the public, private, or voluntary sector. You will be highly organised, detail-focused, and confident in managing competing priorities. Excellent IT skills and experience with administrative systems are essential, along with the ability to build positive relationships across teams and partner agencies. This is an exciting opportunity to make a real impact by ensuring our service runs efficiently and effectively. Our Vision and Values: At Cheshire West and Chester Council, we believe in delivering high-quality services to truly make a difference. Our vision for the Youth Justice Service is to help our children and communities be the best they can be, ensuring everyone feels safe and valued. Our children and victims are at the heart of all we do. We work with optimism, equality, and tenacity. We approach our work with care, respect, understanding, and empathy. Connections matter: We build relationships through creativity, consistency, and integrity. Collaboration is key: We empower those we work alongside by listening and responding to their needs. If you’re ready to take on a rewarding new challenge impacting positively on the lives of children and communities, we want to hear from you! For an informal discussion about the role, please contact Katie McGuigan at Katie.McGuigan@youthjusticeservices.org.uk or 07773812451. Please note, we reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. Please note that this job is subject to a Disclosure and Barring Service (DBS) check. To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information. Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours. For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.