Role Overview
In a Nutshell…
We have an exciting opportunity for a Contact Centre Supervisor to join our team within Vistry Services Division, across various locations where you are remote based with expected frequent travel around East Anglia, Eastern Counties, Northern Homes Counties, Central Home Counties & London. As our Contact Centre Supervisor, you will improve the way the Division/region deals with incoming customer enquiries and delivering greater customer satisfaction by responding in a timely and efficient manner. Managing a remote based team that are responsible for booking viewing appointments. Supporting the sales and marketing teams in order to maximise efficiency of sales consultants’ time so they can focus on qualified leads.
This role will be worked on a rota basis from Monday - Sunday, with core hours from 0900-2000.
Let’s cut to the chase, what’s in it for you…
1. Competitive basic salary and annual bonus
2. Up to 33 days annual leave plus bank holidays
3. Private Healthcare
4. Enhanced maternity, paternity and adoption leave
5. Competitive contributory pension scheme
6. Life assurance – 4 x your annual salary
7. Share incentive schemes
8. Employee rewards portal with many more benefits…