We are seeking a skilled Warranty Test Technician for a role based in an Automotive Engineering company in Birmingham. This role plays a key part in analysing and diagnosing customer warranty returns, identifying root causes, and driving corrective actions to improve product quality and reduce warranty costs. Key Responsibilities: * Analyse and test all customer warranty returns to confirm faults and identify liability within acceptance tolerances. * Conduct root cause analysis and provide corrective feedback to address issues. * Escalate findings for trend analysis to support warranty cost reduction activities. * Perform hands-on inspections and diagnostics against OEM specifications. * Report analysis data in customer-specific formats within agreed timeframes. * Support internal teams, suppliers, and customers with technical input to maintain and improve quality. * Communicate fault and liability information to management to drive corrective and preventative actions. * Ensure lessons learned from warranty analysis are captured for future projects. * Maintain calibration systems for all equipment. * Contribute to continuous improvement initiatives and special projects. Essential Skills & Experience: * GCSE Level A–C, IVQ Technician Certificate, BTec First Certificate, or NVQ Level 2 equivalent. * Experience using hand tools, measurement equipment, and machinery. * Ability to interpret results/data for root cause analysis. * Good understanding of Microsoft Excel and Word. * Effective communication and interpersonal skills. * Problem-solving and analytical capabilities. * Proven ability to work both independently and as part of a team. * Preferred: Knowledge of fuel systems, hydraulics, and electromechanical systems. Package: * Competitive salary. * 25 days’ holiday plus bank holidays. * Life cover at 3x base salary. * Pension with 5% employer contribution after 12 months. * On-the-job training and career development. * Access to wellbeing support. * Paid leave for reservists