Anchor Group Services provided pay range
This range is provided by Anchor Group Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
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Shopping Centre & Mixed-Use Destination Recruitment Expert 07458 142 899
Location: St John’s Shopping Centre, Liverpool
Employer: Anchor Group Services
Join Anchor Group Services at one of Liverpool’s busiest and most iconic destinations – St John’s Shopping Centre. We’re looking for an experienced Manager to lead our security and cleaning operations, ensuring world-class service delivery and seamless partnership with Centre Management.
The Role
You’ll oversee all soft services on-site, driving performance, efficiency, and customer satisfaction. From managing budgets and rotas to developing your team and ensuring full compliance, you’ll be the linchpin for service excellence at this flagship site.
Key Responsibilities
* Lead day-to-day security and cleaning operations.
* Manage budgets, staffing, materials, and consumables.
* Build and motivate a team of up to 20 site staff.
* Liaise closely with Centre Management and attend KPI and review meetings.
* Deliver staff training, manage HR processes, and uphold compliance.
* Conduct regular audits to maintain and improve standards.
About You
* Experienced in managing large, multi-functional teams in security, cleaning, retail or FM.
* A confident communicator and natural leader.
* Skilled in planning, analysis, and driving results.
* Customer-focused, resilient, and adaptable.
* Able to influence senior stakeholders and inspire your team.
Interested?
If you’re ready to take ownership of a flagship Liverpool site and make your mark with a leading FM provider, get in touch!
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