Be part of an iconic story.
TOMMY HILFIGER is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury.
The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport.
About the Role
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.
Responsibilities include:
* Ensuring high levels of customer satisfaction through excellent service
* First point of contact for authorizing discounts and resolving customer queries
* Being a brand ambassador, demonstrating in-depth product knowledge.
* Building and maintaining professional relationships with our customers.
* Outfit building for customers and making further product recommendations.
* Assessing customers’ needs and providing assistance and information on product features.
* Driving store KPIs and suggesting ways to improve.
* Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.
About You
* You'll connect to consumers and have a previous track record within hospitality or retail.
* You'll be an effective communicator with the ability to collaborate to win.
* You'll inspire trust and recognize and celebrate the contributions and achievements of others.
* You’ll adapt fast.
* You’ll act with purpose, showing a clear presence on the shop floor.
* You'll take ownership and make informed decisions to find in-store solutions.
About PVH
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.
PVH Corp. or its subsidiary (PVH) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.
#J-18808-Ljbffr