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Voids & Repairs Contracts Manager, West Midlands
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Client:
James Andrews Recruitment Solutions
Location:
West Midlands, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
ea633178a4fb
Job Views:
7
Posted:
12.08.2025
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Job Description:
We are currently working in partnership with a Housing Association based in the West Midlands, who are recruiting for a Voids and Repairs Contracts Manager on a permanent basis. The position is due to start as soon as possible, with an annual salary of £46,500 per annum plus £1600 car allowance or company van option.
The ideal candidate will have experience of leading voids works and repairs contracts within social housing and hold a full UK Driving Licence.
Duties will include (but are not limited to):
Overseeing the delivery of repairs and the turnaround of void properties
Ensuring high levels of tenant satisfaction, maintaining compliance, and driving performance through robust contract and budget management
Reducing void property turnaround times with streamlined repairs and maintenance scheduling
Managing repair budgets to ensure cost-effectiveness
Ensuring all repairs works and maintenance activities are conducted within regulations and standards
Undertaking quality control with operatives and contractors, while assuring their resources are allocated effectively
Meeting regularly with external contractors to deal with any potential issues
Dealing with complaints appropriately and in accordance with company policies and the Housing Ombudsman
Identifying opportunities for process improvement in void properties and repairs processes
Experience & Skills required:
Experience of working in a similar role within the Social Housing Sector or private sector
Strong understanding of repair and maintenance processes
Skills in managing budgets and controlling costs effectively
Ability to collaborate with external contractors and in house team, ensuring quality service
Experience in managing repair and maintenance projects from start to finish
Skill in efficiently distributing labour, materials, and equipment
Rewards and Benefits:
34 days annual leave, including bank holidays
Employee assistance programme
Health cash plan
Cycle to work scheme
Working hours:
37 hours per week
Monday - Friday, 9am-5pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
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