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In your dream role, you'll receive:
* Competitive salary: £27,000 achievable on target earnings
* Commission: Our uncapped scheme recognises your hard work, with extra peak incentives.
* Discounts: Staff discounts on Dreams products and hundreds of brands including restaurants, holidays, and shopping.
* Buy-in schemes: Opportunities to buy extra holiday, private healthcare, or savings and loans.
* Learning and development: Comprehensive induction and progression opportunities.
* Wellbeing: Partnering with the Retail Trust to offer a wellness hub, helpline, out-of-hours GP, and counselling.
The job:
Based in our Llandudno store, you will be a vital part of our retail team, ensuring every customer visit is exceptional. You will engage with customers to understand their needs and advise on high-value purchases.
Here’s what your day-to-day will include:
* Providing exceptional service by listening to customer needs and guiding them to find the perfect fit.
* Supporting customers throughout their shopping experience, from greeting to understanding their sleep preferences.
* Becoming a Sleepmatch Master, using our sleep technology to help customers choose the right mattress.
* Maintaining store appearance through housekeeping and updating displays.
The Person:
We are looking for someone who is:
* People-first: Engaging, positive, and able to bond with customers.
* Communicator: Excellent at building rapport with customers and colleagues.
* Motivated: Driven to work towards KPIs and sales targets, no prior sales experience needed.
* Team player: Contributing to a respectful and inclusive store environment.
* Willing to learn: Curious and eager to develop as a Bed Expert.
* Flexible: Able to work full-time (38.5 hours), including weekends and bank holidays, with opportunities to earn additional commission on busy days.
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