PurposeoftheJobBusinessSupportAdministrator UnderthedirectionoftheSeniorEstateSurveyor,tocarryoutgeneralreceptionandadministrativedutiesfortheCouncilanditsbusinesstenantsatTheKingCentretoprovideanefficientandeffectivebusinessserviceforthefacility.LocationisTheKingCentre,MainRoad,Barleythorpe,LE157WD. MainResponsibilitiesBusinessSupportAdministrator 1.ToprovideadministrativesupporttotheSeniorEstateSurveyorandthePropertyTeaminrelationtoTheKingCentrebusinesscentre. 2.TooperatethereceptiondesktoincludeameetandgreetserviceforvisitorstotheCouncilsbusinesstenantsandtoactasthemainpointofcontactforthebusinesscentreduringofficehours. 3.Tooperatedepartmentalcomputersystemsasrequired. 4.Tosetupspreadsheetsordatabasesasmaybenecessary. 5.Toadministerincomingandoutgoingpostanddistributeinternally&externallyasmaybenecessary. 6.Toproducereportsandotherdocumentsinformatsappropriatetoclientgroups. 7.Tosupporttheadministrationofinvoicesto/fromcreditorsanddebtorsandotherfinancialadministration. 8.ToprovidesupporttotheSeniorEstatesSurveyoroftheKingCentreintheareasoflettings,day-to-daypropertymanagementandgeneralHealthandSafety,asappropriate. 9.Toarrangemeetingsandroombookingsandtakeminutesasrequired. 10.Torespecttheconfidentialnatureoftheworkandprotectpersonalinformationinaccordancewithdataprotectionregulationsandpoliciesinplace.Toworkinaccordancewithsetpoliciesandprocedures 11.ToactinaccordancewiththeprinciplessetoutintheEmployeeCodeofConductandtheCouncilsValues,recognisingthedutyofallpublicsectoremployeestodischargepublicfunctionsreasonablyandaccordingtothelaw. 12.Takereasonablecareforyourhealthandsafetyandthatofotherpersonswhomaybeaffectedbytheperformanceofyourduties.Whereappropriate,youwillsafeguardthehealthandsafetyofallpersonsandpremisesunderyourcontrolandguidanceinaccordancewiththeprovisionsofHealthandSafetylegislationandRutlandCountyCouncilsandDirectoratecodesofpracticeandprocedures.Youwillexercisepropercareinhandling,operatingandsafeguardinganyequipment,vehicleorapplianceprovided,usedorissuedbytheCouncilorprovidedorissuedbyathirdpartyforindividualorcollectiveuseintheperformanceofyourduties. 13.Thisjobdescriptionindicatesthemainareasofactivityofthispost.Fromtimetotime,however,othertasks/dutiesmayberequiredbutthesewillfallwithinthegeneralareasofresponsibilityandgradeofthepost.Anychangeswhichareofapermanentnaturewill,followingconsultationwithyou,beincludedinthejobdescriptioninspecifictermsandwillbeformallyissuedtoyou. JobRequirementsBusinessSupportAdministrator GoodstandardofeducationinEnglish&Mathematics Microsoftofficeaccreditation.GCSEgradesCorequivalentpreferred. Experienceofworkinginanadministrativeroleinabusy,customerfocussedenvironment Experienceofworkinginareceptionand/orbusinesssupportenvironment Experienceofprovidingadviceandinformationtocustomersinanefficientandeffectiveway Knowledgeandexperienceoffiling/referencesystemsandtheirmanagement,includingthoseinanelectronicformat ProficiencyinMicrosoftOfficesoftwaresuitestoincludeWordandExcelprograms Proficiencyinuseoftheinternetandemail Excellentinterpersonalskillswithacommitmenttodeliveringhighqualitycustomerservices Goodoralandwrittencommunication Abletoworkonowninitiative,totightdeadlinesandwithminimumsupervision Flexibleandadaptableapproachtoworktasks Highlevelofdiscretionandconfidentiality Abletorelatewellwithpeopleatalllevelsanddeliverhighqualityfrontofhousecustomerservice Highlyorganisedwithalogicalandadaptableapproach Highlevelofattentiontodetailandaccuracy Abletoworkunderpressureanduseowninitiative AbletorecognisediscriminationandbeproactiveinensuringtheCouncil'spolicyisputintopractice