The Opportunity
We’re recruiting for a friendly, well-presented and customer-focused Retail Sales Consultant to join a design-led tile showroom in Exeter. This is a fantastic opportunity to work in an inspiring environment, helping customers bring their interior ideas to life.
You’ll be part of a passionate retail team that delivers an exceptional customer experience by combining product knowledge with a warm, consultative approach. If you have a flair for interior design and enjoy working with customers, this could be a great fit.
The Role
As a Retail Sales Consultant, you’ll play a key role in delivering a high-quality showroom experience. You’ll engage with customers, understand their needs, and guide them through product selections to support their projects—whether for home renovations or trade purchases.
Key Responsibilities
Welcome customers and provide a friendly, professional showroom experience
Understand customer needs and offer tailored product recommendations
Inspire customers with ideas for tiling projects and interior design
Process sales accurately and efficiently, including handling payments
Maintain strong product knowledge, including new and evolving ranges
Merchandise and display products to maximise sales opportunities
Assist with stock deliveries, storage, and inventory management
Maintain a clean, organised, and visually appealing showroom
Support customers with loading purchases where required
Follow company procedures relating to sales, security, and health & safetyAbout You
Proven sales and customer service skills
Strong communication and interpersonal abilities
A natural ability to build rapport and understand customer needs
Interest or flair in interior design, colour, and styling
Confident in suggesting ideas and presenting solutions
Numerate, with the ability to calculate areas and measurements
IT literate and comfortable with sales systems
A team player who can also work independently
Reliable, proactive, and well-organised
Willing to work weekends on a rota basis (5 days out of 7)
Physically able to lift and move tile boxesWhat’s on Offer
Competitive salary
Contributory pension scheme
Death in service benefit
Staff discounts
Healthcare cash plan (including retail, travel, and gym discounts)
Structured training and genuine opportunities for career progression