Golf and Leisure Operations Manager : Growing Leisure and Golf Estate
Salary: A GBP 50,000 : A GBP 65,000
Location Hertfordshire
Are you ready to take full ownership of a world:class leisure and golf operation?
This is your opportunity to lead an exceptional team, shape commercial strategy, and deliver a five:star experience at every turn. As Operations Manager, youll be the driving force behind both the departments financial success and its reputation for excellence : setting the standard for service, innovation, and performance.
Role
* Take full accountability for departmental revenue, margin, and profitability.
* Maximise yield across tee sheets, coaching, retail, and leisure operations : ensuring every opportunity enhances both experience and earnings.
* Analyse KPIs and performance trends to make confident, data:led decisions that deliver results.
* Maintain tight control over costs, staffing, and resources to ensure sustainable growth and outstanding value.
* Lead with presence, ensuring every touchpoint reflects premium standards and brand consistency.
* Champion operational systems and procedures that deliver seamless service every day.
* Stay visible and engaged across the estate, especially during peak times and major events.
* Continuously innovate processes to elevate the member and guest journey.
* Motivate, guide, and develop a passionate, multi:skilled operations team.
* Balance operational efficiency with standout customer service through smart rota planning and resource management.
* Take an active role in recruitment, training, and career development, fostering a culture of growth, ownership, and ambition.
* Recognise success and inspire excellence across every level of the team.
Requirements
* Proven leadership within a premium leisure, hospitality, or golf environment managing a turnover of A GBP 5M+ per year.
* A strong commercial mindset with the confidence to make quick, informed decisions in a fast:paced setting.
* A track record of driving financial and operational results through people, process, and strategy.
* A visible, composed, and inspiring leadership presence.
* Commitment to delivering exceptional service standards and member experiences
If you have the experience and want a new challenge contact with your cv