The role of Administration officer will include:
1. Delivering, improving, and maintaining effective and efficient administrative systems
2. Monitoring of shared mailbox
3. Supporting maintenance operational staff, ordering uniform, and arranging travel
4. Maintaining effective electronic filing systems
5. Raise purchase orders and good receipting of invoices
6. Identifying any shortfalls in service delivery and ensuring they are dealt with appropriately, including investigating and responding to complaints
7. Supporting with HR and contractor framework meetings and recruitment of new staff
8. Accurate and precise data input to trackers (Excel)
9. Organise and track team meetings
Skills and experiences:
10. Proven experience undertaking a similar role within a maintenance environment
11. Proven experience of working to deadlines and prioritising workloads, both for self and others
12. Ability to work independently and use your own initiative as well as part of a team
13. Ability to multitask and be proactive
14. Excellent attention to detail
15. Good interpersonal and customer care skills
16. Working knowledge of Microsoft Office including Word, Outlook, Excel, Teams and Power Point
About us
We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
17. 25 days annual leave (rising to a maximum of 30 days) plus public holidays
18. A pension scheme with employer contributions from Sanctuary
19. Life Assurance
20. Employee Advice Service including counselling
21. Cycle to Work scheme
22. Voluntary health plans
23. Employee discounts
24. Wellbeing support and tools
25. Employee recognition scheme
26. Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
27. £28,376 per annum (rising to £29,870 per annum after 12 months, subject to satisfactory performance)
(if the link is unavailable please visit the Sanctuary careers website)