Overview
We are seeking a dedicated and experienced Manager to oversee operations in our small and homely residential care home. The ideal candidate will possess strong leadership skills and a passion for healthcare, ensuring that our team delivers exceptional service and maintains high standards of care. This role requires effective team management, supervising care assistants, and fostering a positive atmosphere for both staff and residents.
Responsibilities
* Lead and motivate the care team to provide excellent standards of care.
* Oversee staff scheduling, recruitment, training, and performance evaluations to enhance team development.
* Manage inventory levels and ordering of supplies to ensure seamless operations.
* Supervise daily kitchen operations, ensuring efficient food preparation and presentation and maintain high standards of food safety and hygiene in accordance with health regulations.
* Address inquiries and feedback promptly to enhance resident and relative\'s satisfaction.
* Ensure residents receive the best possible care and support, adhering to regulations and standards.
* Check the physical environment of the home, handle complaints, and manage emergency situations.
* Manage budgets, ensuring financial stability, and oversee day-to-day financial operations.
* Provide information, advice and support to residents, families and staff.
Requirements
* Proven experience in a managerial role within the care industry, or quick to learn.
* Strong leadership skills with the ability to inspire and guide a diverse team.
* Excellent communication skills, both verbal and written.
* Ability to work in a fast-paced environment while maintaining attention to detail.
* Level 5 Diploma in Health and Social Care, or equivalent qualification.
* Knowledge of healthcare practices, food safety regulations, and kitchen operations and a strong understanding of RQIA requirements.
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