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Operations and activation lead

Chertsey
£100,000 a year
Posted: 16 August
Offer description

ARE YOU THE ONE? We’re looking for a dynamic retail leader to shape and deliver go-to-market strategies for Samsung Mobile products. This is a UK & Ireland wide role, where you’ll own every stage of the journey. You’ll be involved from creating high-impact retail and contact centre touchpoints, toolkits, and experiential activations, to ensuring best-in-class merchandising, compliance, and operational excellence across 3,000 partner stores. In this role you’ll build strong partnerships with retailers, operators, and agencies, managing multimillion-pound budgets with a data-driven approach to maximise sales impact. Leading and inspiring cross-functional teams, you’ll translate market trends into actionable plans, deliver flawless launches, and drive continuous improvement across all retail and contact centre environments. WHAT YOU’LL BE UP TO GO-TO-MARKET EXCELLENCE Develop and execute innovative GTM strategies for MX products, ensuring consistent, high-quality launches across retail and contact centre channels. TOUCHPOINT & MERCHANDISING LEADERSHIP Oversee the creation, localisation, and maintenance of impactful touchpoints and toolkits, driving a seamless customer experience in 3,000 partner stores. OPERATIONAL & COMPLIANCE MANAGEMENT Implement strong processes for maintenance, warehouse, and compliance to maintain top-tier execution standards across all retail environments. STRATEGIC RELATIONSHIP BUILDING Foster productive partnerships with retailers, operators, and agencies to maximise brand presence, sales impact, and long-term collaboration. DATA-LED DECISION MAKING Leverage sales trends, shopper insights, and analytics to optimise retail investments and refine execution strategies. HIGH-PERFORMANCE TEAM DEVELOPMENT Lead, mentor, and inspire both field and head office teams to operate as a cohesive, results-driven unit. ARE YOU OUR PERFECT PARTNER? You’re experienced in retail, project management, GTM Planning, with an in depth understanding of shopper journeys You’re able to balance multiple, high profile tasks with strong project management skills You’re able to communicate with & present to Senior colleagues (English & Korean) You’re passionate about the detail and delivery You’re solution focused, able to problem solve You’re able to understand the data, including as sales trends / IHS etc and customer insights to make data led decisions You’re experienced in working with creative agencies to support the touchpoint and toolkit enhancements You’re experienced in financial management; in this role you’ll be responsible for a multi-million pound P&L You’re experienced in working strategically with agencies / 3rd parties. WHAT YOU CAN EXPECT FROM US Competitive Salary: £100,000 Per Annum Performance Bonus 15% Competitive Reward Scheme Bonus Company Car Company Sick Pay AXA Private Medical Insurance Access to a range of discounts and perks across our key partners & beyond Life Assurance: 4 times your annual salary Flexible Rewards Hub Development Opportunities

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