Patient Pathway Coordinator (12 month FTC)
The closing date is 09 November 2025
* This position is ideal for a motivated, career minded individual who is focused on delivering an excellent service for patients and staff.
* An exciting opportunity has arisen for a Band 3 Assistant Patient Pathway Coordinator to join a busy Pain Management Admin department. If you like working in a varied role in a busy office environment, have excellent inter-personal and communication skills and enjoy working as part of a strong team that is committed to providing the highest quality care we look forward to receiving your application.
* Applicants must be a team player, have excellent organisational skills and be able to work well under pressure and to tight deadlines. Accuracy and prioritisation skills are also required.
* The successful candidate will work closely with the Patient Pathway coordinators as well as the team leader and Multi-Disciplinary team, supporting the administration services.
* The ability to deal with multiple issues and operational matters is essential.
Main duties of the job
* The post holder will be the point of contact for all administrative issues relating to patients' pathway of care.
* The post holder will work as part of a multi-disciplinary team and will provide support to the Patient Pathway Co-ordinator (PPC) in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.
* The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact.
* To provide a consistent approach across the Trust, using Standard Operating Procedures (SOPs) to ensure that functions of the role are carried out correctly within given timescales.
About us
Kingston Hospital NHS Foundation Trust is a district general hospital situated in a beautiful and remarkable part of the country - close to London yet surrounded by royal parks, historic buildings and the River Thames.
We are located on a single site in Kingston upon Thames, Surrey and run several outpatient clinics in neighbouring areas including Raynes Park Health Centre and Teddington Memorial Hospital.
We employ 3,300+ staff who proudly and efficiently support over 350,000 people locally through a full range of diagnostic and treatment services and we have a national reputation for innovative developments in healthcare, particularly in 'patient-focused' care, day surgery and maternity services.
Health and Wellbeing & Staff Benefits The Trust understands that benefits go beyond just financial rewards and offers a wide range of benefits that recognise staff contribution, provide opportunities for career development and offer initiatives to promote a healthy work-life balance.
Job responsibilities
Please see the attached supporting document which contains more and person specification information about the role.
Person Specification
Experience
* NHS Experience
GCSE
* Maths and English GCSE
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Kingston and Richmond NHS Foundation Trust
Address
Teddington Health and Social Care Centre
£29,651 to £31,312 a year per annum incl HCAS (Outer)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
396-NN-7431021-LP
Job locations
Teddington Health and Social Care Centre
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