About the Role
and our Ideal Candidate
1. Responsibilities Overview: You will take direct ownership of the projects within a Digital improvement programme ensuring that interdependent technical solutions are delivered in a controlled, predictable and efficient manner. You will take responsibility for the delivery and maintenance of all project documentation including plans, risk and issues log, project PID’s, hand over and closure documentation, you will also support the programme manager in responding to the board and stand in as deputy when required in the senior stakeholder management space. You will collaborate and work with both technical and non technical team members aligning priorities and tasks to deliver the programme.
2. Skills Required: You must have excellent project management skills proficient in planning, organisation and control of complex project activities across multiple concurrent workstreams. You should have a solid understanding of technical concepts and architecture with the ability to engage credibly with technical specialists understanding the life cycle of technical delivery. You must possess excellent analytical skills, strong numeracy, and attention to detail, combined with a collaborative and solution-focused approach to resolving issues and a recognised management qualification.
3. Experience: You should have hands-on experience in project management across multiple projects in a programme environment. You must have a strong familiarity with local government processes and governance procedures. Experience working confidently with internal and external stakeholders as required. Note: Knowledge of social care case management systems is highly desirable.
Key focus: A key focus of the role is to ensure a seamless transition of systems into the live environment, overseeing critical stages such as User Acceptance Testing (UAT), dry runs, and go-live activities.
Work location: Hybrid but expectation to be in the office when required
Note: Shortlisting will be a two-stage process:
4. Initial shortlisting from application.
5. Candidates will be required to undergo online programming skills testing before being shortlisted for an interview.
About Us
Insights & Delivery Service Area:
Within the Peoples Services Directorate (Adult Social Care, Children's Social Care & Education), the Insights & Delivery Service area is the operational process and analytical engine room of our directorate. This service unites data intelligence, digital systems, business delivery, and quality assurance, resulting in a resilient, modern infrastructure that empowers our frontline practitioners. Through driving process innovation, championing digital tools, and providing vital learning and insights, we are the catalyst for delivering truly effective social care.
The Digital Improvement programme will be implementing and supporting changes in the core social care case management system Mosaic from a data and delivery perspective, as well as supporting the service areas in Adults and Children in implementation of tools that support wider needs such as Magic Notes and CareCubed, all whilst concurrently planning for legislative changes. To deliver this there is an exciting job opportunity:
Our Offer To You
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:
6. A generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade
7. Enhanced Maternity, paternity, shared parental, adoption and dependents leave
8. Two volunteering days per year
9. Flexible Working - Smarter Working Scheme (dependent on the role)
10. Adjustable and agile working arrangements using Google Chromebooks
11. Learning and development portal offering a range of courses
12. Discounts on a range of local shops, restaurants, gyms and leisure centres
13. Interest free season ticket loans
14. Local Government Pension Scheme
15. Bicycle loan facilities and cycle to work scheme
16. Electric vehicle leasing scheme
17. Confidential health & wellbeing and counselling support