Cardiff
£ per annum
0.0hrs per week
January 01
Our client a well-established local company are looking for an Administration Assistant to join their dedicated administration team. Description
LOCATION: Cardiff, Penarth Road area, CF10
START DATE: ASAP- January
PAY: £25, per annum
Permanent role
DAILY TIMES: Monday – Friday, 8.00am-5.00pm,
Yate Office:
Vacancy –Administration/Helpdesk Assistant
Our client a well-established local company are looking for an Administration Assistant to join their dedicated administration team.
Duties include:
•Liaising with Engineers and working alongside Supervisors.
•Corresponding with clients, providing updates on jobs, and booking engineers to sites as required
•Preparing of client reports
•Inputting data onto client portals
•Answering incoming calls
•General administration and office duties
•Assisting Supervisors and Managers
•Providing accurate, valid, and complete information for clients and staff
•Liaising with customers
•Processing client call outs
•General helpdesk administration duties
The successful candidate will ideally possess the following attributes:
•Excellent written and verbal communication skills
•Strong telephone manner
•Proficient in MS office (Outlook, Excel, and Word in particular)
•Strong organisational skills and the ability to multitask
•The ability to work unsupervised whilst using own initiative.
•A minimum of 5 GCSE’s (or equivalent) grades A-C
•Strong customer focus
•The ability to work on own initiative
•An excellent telephone manner
•The ability to work unsupervised
•Excellent IT skills including the use of Microsoft Excel to an intermediate level and experience of using online portal systems
•Must be happy to work in a standalone role in the office at times, including opening and closing of the office.
Responsibilities
Duties include:
•Liaising with Engineers and working alongside Supervisors.
•Corresponding with clients, providing updates on jobs, and booking engineers to sites as required
•Preparing of client reports
•Inputting data onto client portals
•Answering incoming calls
•General administration and office duties
•Assisting Supervisors and Managers
•Providing accurate, valid, and complete information for clients and staff
•Liaising with customers
•Processing client call outs
•General helpdesk administration duties
Personal Skills / Qualifications
The successful candidate will ideally possess the following attributes:
•Excellent written and verbal communication skills
•Strong telephone manner
•Proficient in MS office (Outlook, Excel, and Word in particular)
•Strong organisational skills and the ability to multitask
•The ability to work unsupervised whilst using own initiative.
•A minimum of 5 GCSE’s (or equivalent) grades A-C
•Strong customer focus
•The ability to work on own initiative
•An excellent telephone manner
•The ability to work unsupervised
•Excellent IT skills including the use of Microsoft Excel to an intermediate level and experience of using online portal systems
•Must be happy to work in a standalone role in the office at times, including opening and closing of the office.
Hours of work
1. Monday: 08:00 - 17:00
2. Tuesday: 08:00 - 17:00
3. Wednesday: 08:00 - 17:00
4. Thursday: 08:00 - 17:00
5. Friday: 08:00 - 17:00
ESS EMPLOYMENT work with clients and candidate from a range of disciplines and place people in permanent, contract and temporary roles.