About the role
The People and Wellbeing Officer plays a key role in supporting a positive, inclusive, and healthy workplace culture at Change Mental Health. The role combines operational HR
responsibilities with a proactive focus on wellbeing, engagement, and inclusion.
Working as part of a small, collaborative People and Culture Team, you will provide practical HR advice and support to managers and staff, lead on wellbeing and engagement activities, and help ensure our people policies and practices reflect our values and commitment to fairness and inclusion.
As the People and Wellbeing Officer, you will work with a large amount of autonomy and should be confident in being able to multitask, balance competing priorities, and have an
excellent eye for detail. You will develop innovative ideas and solutions to streamline and improve operational processes and be responsible for providing an efficient and effective HR
operational service across the Charity so that our staff can learn, develop, and grow in an environment that works for them.
Key Responsibilities:
Operational HR
* Provide first-line advice and guidance to managers and employees on HR policies, procedures, and employment legislation
* Support employee relations casework, including absence management, performance, disciplinary, and grievance processes
* Lead on the coordination of recruitment, onboarding, and induction to ensure a positive staff experience
* Maintain accurate HR records and ensure compliance with data protection and governance standards
* Contribute to the review and continuous improvement of HR policies and processes.
Wellbeing, Culture, and Inclusion
* Champion wellbeing and inclusion across the organisation through proactive communication, campaigns, and events
* Support the delivery of the charity’s People and Culture Strategy, embedding wellbeing and engagement into everyday practice
* Lead on employee wellbeing activities such as staff surveys, wellbeing days, and awareness campaigns
* Support the People and Culture Manager in developing and monitoring staff engagement initiatives and feedback mechanisms
* Promote the organisation’s values and a positive culture of respect, collaboration, and transparency.
Organisational Development
* Support leading and development coordination, tracking participation, and evaluating impact
* Contribute to diversity, equity, and inclusion (EDI) action plans and reporting
* Assist with the analysis of people data to identify trends and opportunities for improvement
* Support internal communications relating to HR, wellbeing, and people updates
Essential Criteria:
* CIPD Level 3 or above (or working towards Level 5) or equivalent professional experience
* Proven experience in a HR or people-focused role with knowledge of HR best practice and employment legislation
* Strong interpersonal and communication skills with the ability to build trust and rapport across all levels
* Experience in supporting employee relations casework
* Demonstrated commitment to wellbeing, inclusion, and equity in the workplace
* Excellent organisational skills and attention to detail
* Skilled IT user with experience in HR systems and Microsoft Office.
Desirable Criteria:
* Experience in wellbeing or engagement programme coordination
* Experience in a charity, public, or values-led organisation
* Awareness and empathy towards mental health issues
* Experience of data analysis or reporting in a people or HR context