Security Supervisor
Contract: 42 hours per week
Location: Romsey
Pay Rate: £15.50 per hour
Annual Salary: £33,852 per year
Hours: 06:00 – 18:00 (Days)
Shift Pattern: 4 on / 4 off
Grade: Site Based
Job Overview
From day one, you’ll gain access to outstanding learning and development opportunities, mentorship, and a range of benefits, including discounted retail, insurance, and healthcare plans.
Responsibilities
* Ensure all personnel under supervision have completed the required site training and hold a valid SIA licence or LDM, in line with industry standards.
* Accurately produce and manage staff rosters for all direct reporting officers, ensuring adequate cover for holidays, sickness, and absences.
* Engage with Security Officers at least monthly to monitor performance, maintain positive employee relations, and ensure any coaching, counselling, or investigations are carried out in accordance with company policies and procedures.
* Monitor and manage the appearance and behaviour of all security personnel, taking appropriate action where necessary in line with company standards.
* Actively promote staff recognition and encourage nominations for awards.
* Ensure assignment instructions and site documentation are kept accurate and up to date at all times.
* Report and document all incidents in compliance with customer and company policies and procedures.
* Support the Security Management Team by contributing to the development and sharing of best practice, and by using systems and tools to enhance service delivery.
* Plan, develop, and implement staff training programmes, including routine duties and emergency response procedures.
* Monitor and report faults or issues with security‑related equipment promptly.
* Maintain operational competence in access control systems, CCTV, detection systems, and alarm systems, ensuring effective monitoring and reporting.
* Participate in company training and development activities to support continuous improvement in performance standards.
* Act as the first point of contact during the shift for all security‑related queries, resolving complex issues using professional knowledge and experience, and escalating security practice complaints to the Security Management Team when appropriate.
* Provide support to the Site Manager by assisting with reasonable and practical operational requests as required.
* Demonstrate a strong understanding of and commitment to the Securitas Core Values of Integrity, Vigilance, and Helpfulness, while maintaining a proactive approach to identifying risk, prioritising safety, and complying fully with company policies, procedures, and training requirements.
Essential Criteria
* Hold a current and valid SIA licence.
* Have the right to work in the UK.
* Maintain a five‑year checkable employment history, or be able to provide documentary evidence covering periods of unemployment, self‑employment, or education.
* Be flexible and willing to work shift patterns, including days, nights, and weekends.
* Demonstrate excellent written and verbal communication skills in English.
* Embody and uphold Securitas’ core values of Integrity, Vigilance, and Helpfulness.
* Be competent in Microsoft Word, Excel, and Outlook.
* Possess well‑developed interpersonal and influencing skills, handling sensitive or confidential matters with professionalism, tact, and discretion.
* Remain adaptable and responsive to changing priorities, schedules, and operational requirements.
Desirable Criteria
* A recognised Health and Safety at Work qualification.
* Customer Service training.
* First Aid at Work certification.
Benefits
* STRIVE – access to a range of retail, service, and everyday spending discounts.
* Dental Plans providing cash‑back on everyday dental costs.
* HSF Health Plan offering discounted cash plans for medical costs.
* Cycle to Work – cost‑effective purchase of a bike or cycling equipment.
* Specsavers – savings on eye tests and spectacles.
* WeCare – 24/7 online GP, mental health support, fitness programme, etc.
* Toothfairy – online advice and guidance from UK dentists.
* Pension Plan – employer‑contributed pension with tax relief.
* Payroll ISA – savings account for long‑term personal financial goals.
* Free Mortgage Advice.
* Go & Live – Financial Wellbeing Hub.
* Death in Service Benefit – life assurance for permanent employees.
Diversity & Inclusion
We are an inclusive employer with Level 2 Disability Confident status, supporting equality through Employee Networks, the Race at Work Charter, and the Armed Forces Covenant. We celebrate diversity with events such as BSL Week, International Women’s Day, PRIDE, and Black History Month.
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