Exciting Opportunity for a Managed Print Field Service Engineer !
(Location London/Kent)
Are you an experienced engineer with a passion for customer service and a knack for troubleshooting? Do you have a proven track record in the Managed Print Industry? Join us at FUTERA - a leader in Workplace Technology Services, where your expertise will make a real impact!
We are seeking a talented Field Service Engineer for the London/Kent region to join our team.
About Us
FUTERA is a dynamic and agile workplace technology services company. We deliver comprehensive hardware, software & managed services to businesses across the UK. With over 35+ years of experience, we possess invaluable insights into the challenges faced by both local and global enterprises. Our extensive portfolio is meticulously curated to tackle these issues head-on. As an independent entity, we have the freedom to select the best-fit products and services for each of our customers. Supported by our highly knowledgeable and dedicated teams, we guarantee unwavering reliability in every aspect of our operations.
Why Join Us?
* Cutting-Edge Tech : Work with the latest innovations in Managed Print and I.T. Services.
* Employee Owned – As one of only a handful of Employee-Owned (EOT) Managed Service Providers (MSPs) in the UK, we believe in sharing success with those who create it.
* Empowered Culture : A supportive, agile, and collaborative environment where your ideas matter.
* Competitive Package : Attractive salary and benefits.
* Work-Life Balance : Enjoy perks like Summer Hours, Christmas Closure, and your Birthday Off!
* Health & Wellbeing : Health Cash Plan for you and your family, Employee Assist Programme, Gym Discounts and more.
* Fun & Engaging : Regular social events and team-building activities.
The Role: Field Service Engineer
In this role, you will be responsible for:
· Providing on-site support for our managed print solutions, ensuring our clients' systems are running smoothly and efficiently.
· You will diagnose and resolve technical issues, perform regular maintenance, and provide training to end-users.
· Completing preventative maintenance and field modifications.
· Keeping up to date on administrative responsibilities such as maintaining service records in a timely manner.
· Maintaining daily communications with customers and service desk to ensure resolution and proper follow-up.
· Drive efficiency and customer satisfaction.
· Location as confirmed is – London/South East
· Driver’s License essential.
The ideal candidate will have experience in the managed print field, preferably on Canon MFD’s, strong technical skills, and a customer-centric approach. If you are a problem-solver who enjoys working in a fast-paced environment, apply now and take the next step in your career!
Apply Now