Care to Join Us?
We currently have an exciting opportunity for a passionate, dedicated and skilled Admissions and Guidance Officer. The information below provides more detail about the role.
We offer great benefits including;
6 weeks leave per year, plus bank holidays (pro rata).
Generous employer pension contribution
Regular training and development.
Duties:
To administer the processing of all student applications for 16-19, 19 plus and Higher Education courses ensuring that data is effectively inputted, checked and maintained securely and that service standards are met in line with the College's Admissions and Recruitment Policy
Deliver excellent customer service at all times, being the first point of contact for applicant enquiries, providing essential information and supporting students in making appropriate choices.
Have a good understanding of adult funding streams
Have a good understanding of the application process for 16-18, Higher Education and adult audiences, being able to provide relevant information about the application process and guidance on areas such as travel, finances, and course information.
Answer enquiries about college courses via a variety of means ensuring enquirers receive a comprehensive, accurate and timely response in line with college processes
Support with coordinating the College interviews; collating schedules, processing student letters and interview information, liaising with curriculum, dealing with enquiries, preparing keep warm campaigns and follow up communications
Play a key role in the College's Internal Progression procedure, ensuring students are supported in processing their college applications, provided with timely information
Work with curriculum teams to update knowledge of the provision on offer and how it links with career progression, students' intended destination and the local employment market
Skills/Experience:
Experience of successfully working in a school/college environment;
Experience of delivering excellent customer service
Experience of data inputting and administrative delivery in a fast-paced environment
Evidence of well-developed administration skills and a high level of IT literacy
Qualifications:
5 GCSEs or equivalent including Maths and English at Grade C or above (IT is desirable)
Level 3/4 Qualification in a relevant field e.g. Business Admin is desirable.
Level 4 Qualification in Advice and Guidance
Ideal Attributes:
Ability to work with accuracy and attention to detail
Ability to work under pressure and to tight deadlines
Driving license and/or access to transportation - May require cross campus working
About Us
The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers and communities within South Hampshire and beyond.
We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us delivering outstanding results and we are always seeking to attract talent who can add value and who will be proud to be part of our growing organisation.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.