Service Delivery • Helping transport service users • Listening to service users needs and delivering support to help them with their needs • Providing basic emotional support • Ensuring service users have essential items, such as food, medication etc • Ensuring service users homes are safe by conducting basic home safety checks • Signposting to relevant voluntary and community groups and activities identified and supporting service user to make contact and engage Quality and Performance • To comply with service specific policies and processes including those on lone working, manual handling and infection control. • Completion of all mandatory training requirements as specified for the role. • To ensure that the highest standards are delivered which comply BRC Quality Standards framework. • To ensure service users’ health and wellbeing is preserved and safeguarding policies and procedures are always followed. • To work within a safe services culture of proactive engagement and shared learning when considering safeguarding and protecting people from harm Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .