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It support desk engineer

Dundee
Shackleton Technologies
Engineer
Posted: 21 October
Offer description

IT Support Desk Engineer

Shackleton Technologies is an IT Managed Services Provider looking for an experienced IT Support Desk Engineer to join our growing team in Dundee. You will work within our Support Team to deliver exceptional levels of customer service to our clients.


Core Skills & Experience

* Desktop/Laptop Support
* Windows Desktop Operating Systems (Occasional Mac OS)
* MS Office Applications
* Basic Firewall/Router skills (including VPN’s)
* Microsoft 365
* Experience in spam/web filtering solutions
* Experience of anti-virus solutions
* Basic networking DHCP/DNS
* Customer Service/Customer Facing Experience
* Valid UK Driver’s License


Essential Skills

* Desktop/Laptop Support
* Windows Desktop Operating Systems (Occasional Mac OS)
* MS Office Applications
* Basic Firewall/Router skills (including VPN’s)
* Microsoft 365
* Experience in spam/web filtering solutions
* Experience of anti-virus solutions
* Basic networking DHCP/DNS
* Customer Service/Customer Facing Experience
* Valid UK Driver’s License


Desirable Experience

* Working in an MSP Environment (Providing Support to Multiple Clients)


Compensation & Benefits

* Salary: £25-30K
* Company pension
* Life insurance
* On-site parking
* Wellness programmes


Employment Details

* Position: Full‑time
* Working days: Monday‑Friday
* Location: Dundee, Scotland, United Kingdom


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Send your CV and covering letter to recruitment@shacktech.co.uk

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