Accounts Administrator Full time permanent £30,000-£40,000 Maidstone, Kent As the first point of contact for our company, you will play a crucial role in providing excellent customer service and ensuring the smooth running of our daily operations. Responsibilities: Answering and directing incoming telephone calls, acting as the first point of contact for all telephone enquiries. Managing and scheduling site visits through our booking system. Maintaining and updating our works calendar, ensuring accuracy and efficiency. Responding to and managing email enquiries, providing timely and professional communication. Liaising with clients, building rapport and ensuring their needs are met. Providing administrative support to engineers and surveyors, including assisting with the production of reports (e.g., formatting, proofreading, collating information). Maintaining and organising physical and digital files, ensuring they are up-to-date and easily accessible. Performing other general administrative tasks as required. Maintain accurate financial records using accounting software (Xero). Record all financial transactions including purchases, sales, receipts, and payments. Reconcile bank, credit card, and supplier statements. Process accounts payable and receivable, ensuring timely payments and collections. Prepare and submit VAT returns, CIS (if applicable), and other tax filings. Assist with payroll preparation and employee expense reimbursements. Produce monthly financial reports and support management with budget tracking. Liaise with external accountants during year-end and audit processes. Monitor cash flow and help maintain financial health of the business. Maintain confidentiality and security of all financial data Requirements: Good knowledge of Microsoft 365 Excellent verbal and written communication skills Able to manage multiple tasks and prioritise workload. Strong Xero Experience Ability to meet deadlines and work under pressure with limited supervision