Are you passionate about streamlining complex operations and unlocking smarter ways of working with automation and AI?
A leading integrated marketing agency is on the hunt for a Business Process Manager to drive innovation and operational excellence across its creative, media, digital, and client service teams. This is a chance to make a real impact by enhancing how cutting-edge campaigns are delivered through smarter systems and technology.
Sitting at the heart of agency transformation, you’ll work across departments to identify process gaps, design scalable solutions, and implement automation using the latest low-code/no-code platforms and AI tools. From campaign delivery to internal operations, your work will shape how the agency functions day-to-day and into the future.
An idea of the work would include:
* Process Design & Optimisation
* Automation & Tool Development
* AI Innovation
* Collaboration & Enablement
What we're looking for:
* Experience in business process engineering, marketing operations, or agency delivery.
* Strong knowledge of Microsoft Power Platform (Power Automate, Power Apps).
* Ability to integrate SaaS tools and services using REST APIs.
* Familiarity with AI platforms (Azure AI, OpenAI, Microsoft Copilot, etc.).
* A problem-solving mindset and a proactive, collaborative approach.
* Excellent communication and stakeholder management skills.
Why apply?
* Work in a collaborative, creative, and tech-forward environment.
* Be part of a team driving real innovation with automation and AI.
* Shape how campaigns are delivered across sectors — from public to private and everything in between.
* Enjoy a flexible hybrid setup with real opportunity for growth.
If you're a tech-savvy problem solver with a passion for operational excellence and future-facing tools, I'd love to hear from you.
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