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Chemotherapy booking administrator

Bedford
Bedfordshire-Hospitals-Nhs-Foundation-Trust
Bookings administrator
€26,618 a year
Posted: 13 June
Offer description

Main area Administration Grade NHS AfC: Band 3 Contract If proves beneficial to the service then it will be come permanent position Hours Part time - 30 hours per week (4 days per week) Job ref 418-COR9446-SSJ

Site Primrose Unit, Bedford Hospital Town Bedford Salary £25,760 - £27,476 PA Salary period Yearly Closing 25/06/2026 23:59


Job overview

An exciting opportunity has arisen within the Primrose Unit at Bedford Hospital. We are seeking a highly organised and motivated individual with strong IT skills to join our dedicated team. In this role, you will play a vital part in supporting and enhancing the existing chemotherapy service, contributing to the delivery of high-quality patient care. This is an excellent opportunity to become part of a supportive and dynamic team, where your organisational abilities and attention to detail will make a meaningful difference to the patient experience.


Main duties

* Provide comprehensive organisational and administrative support for the chemotherapy service at Bedford.
* Ensure the smooth day-to-day operational management of chemotherapy treatments.
* Be responsible for scheduling chemotherapy treatments after first cycle to fully utilise resources available within the unit.
* Support the chemotherapy coordinator in managing cancer waiting target lists.


Detailed job description and main responsibilities

* Manage the chemotherapy booking diary on IQEMO to ensure full utilisation of chair capacity on a day to day basis.
* Manage own day to day workload and adhere to strict timescales working within the Trust and departmental policies and procedures.
* Escalate any concerns regarding capacity of treatment slots to the deputy service manager and chemotherapy unit team leader.
* Reschedule patients where treatment has been deferred ensuring that any review and phlebotomy appointments are adjusted accordingly.
* Answer telephone, emails and face to face enquiries in a professional and timely manner using tact, diplomacy and confidentiality.


Person specification


Qualifications

* Good standard of general education.
* Evidence of further personal development.
* Training knowledge, acquired through formal training or experience to diploma level equivalent.


Experience

* Ability to communicate both verbally and in writing routine information.
* Experience of working in oncology/chemo unit.
* Experience of appointment procedures and processes.


Knowledge

* Knowledge of multidisciplinary team working.
* Knowledge of NHS IT systems.
* Knowledge of Microsoft Word package.
* Knowledge of chemotherapy treatments.


Skills

* Strong interpersonal skills.
* Communication skills – written and verbal.
* Ability to work under pressure.
* Able to work in the multi-disciplinary team.
* Able to work independently using own initiative.
* Ability to prioritise own workload.
* Methodical, organised approach to work, with good attention to detail.
* IT skills – basic level.

All new staff will be subject to a probationary period covering their first six months in post.


Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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