Job overview
As a Senior IT Engineer you will provide IT support to Trust staff and staff from external organisations such as the North Lancashire and South Cumbria GP population.
The work will be challenging but it is an opportunity to put your knowledge and skills to work in a rewarding public service. You will gain valuable experience working in an environment where IT is considered central to the delivery of good patient care. This belief is clearly evident in the significant investment made in the I3 service to support the Trust-wide implementation of our ePR and associated technologies. You will work as a member of a technical team to provide critical support to staff across departments on issues relating to software, hardware and networking and support key implementation projects. You will be a self-starter and be able to manage your own workload but also work as a team member to meet SLA targets.
Main duties of the job
The post holder will provide general IT support to the Morecambe Bay Health Community; Acute Trust and Primary Care, as directed by the
IT Operations Manager.
Main duties include;
The implementation and support of computing devices, associated software and peripheral devices
Managing the effective and efficient response to, and resolution of, IT incidents and requests
Provision of technical and operational support to projects
The post holder will be required to participate in the IT On-call rota providing out of hours IT support.
It is essential that the post holder has experience of providing IT support to a large organisation, combining a high level of technical knowledge
with a strong customer focus.
The post holder must be prepared to travel at short notice to other supported sites - so a full driving licence is required
Working for our organisation
Why Choose OneLSC and University Hospitals of Morecambe Bay NHS Foundation Trust:
* A vibrant, diverse, and inclusive healthcare community
* Cutting-edge facilities and technology
* Opportunities for continuous professional development
* A culture that values and recognizes your contributions
We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person
Specification located under the supporting documents heading.
Person specification
Experience
Essential criteria
* Excellent knowledge of current and legacy Hospital Information Systems
* Must have a good understanding of the operation of server and desktop hardware and software and associated peripherals and software drivers
Desirable criteria
* Have credible experience of the Information Technology support and development functions
* Good understanding of the concepts of Healthcare computing