FACILITIES OPERATIONS ASSISTANT
Contract: VM02
Location: Manchester, M2 6FW
Hours of work: 40 hours per week
Contract Type: Permanent
We are seeking a proactive and organised Facilities Operations Assistant to join our Facilities Management team in a brand new office in city centre Manchester.
This is a fantastic opportunity to play a key role in the smooth running of our workplace, supporting both operational delivery and customer satisfaction in a dynamic and fast-paced environment.
Job Description
As Facilities Operations Assistant, you will provide essential administrative and operational support across all aspects of Facilities Management. You’ll be a key point of contact for facilities-related queries, helping to maintain a safe, secure, and well-organised workplace.
This varied role requires excellent communication skills, attention to detail, and the ability to work both independently and collaboratively.
Key Responsibilities
* Support daily facilities operations including maintenance, cleaning, and security coordination.
* Liaise with service providers and contractors to ensure timely and high-quality service delivery.
* Respond to employee facilities requests professionally and efficiently.
* Maintain accurate records of service contracts, maintenance logs, and compliance documentation.
* Assist with sustainability initiatives such as recycling and energy-saving projects.
* Deliver H&S and environmental inductions for new starters.
* Log, facilitate, and oversee reactive and planned maintenance visits.
* Ensure compliance with environmental and HSEQ standards.
* Support completion of fire risk assessments and water hygiene arrangements.
* Assist with internal and external audits.
About You
* Previous experience in a Facilities role
* Strong team player with excellent interpersonal skills.
* Clear and confident communicator with good written and spoken English.
* Comfortable using MS Office and digital systems.
* Customer-focused with a proactive approach to problem-solving.
* Able to thrive in a fast-paced environment.
* Good understanding of health and safety regulations.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working side by side with our customers, we understand every aspect of the user experience.
Through intelligent solutions, high standards, and people who care, we help our customers achieve their purpose—whether it’s hospitals healing patients, businesses innovating, or airports reuniting families. Our passion is people.
We offer a challenging and exciting career in an organisation with people at its heart. At ISS, everyone has the opportunity to develop, grow, and make a difference.
#ISSGreatPeople #ISSTalent #PeopleMakePlace
Diversity & Inclusion
ISS is proud to be a diverse and inclusive employer. We welcome all applicants regardless of age, disability, gender identity or reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive, and happy place to work.