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Dispensary Assistant - Customer Service Apprentice
Apply From: 11/05/2025
Learning Provider
Delivered by BEDFORD COLLEGE
Employer
SHARNBROOK SURGERY
Vacancy Description
As a Customer Service Apprentice at Sharnbrook Surgery, you will undertake a range of reception duties and administrative support tasks, including:
* Supporting the dispensary and medication collection
* Stock checks
* Booking appointments
* Processing prescriptions (electronic and hard copy)
You will also work towards achieving a Level 2 Customer Practitioner qualification.
Key Roles and Responsibilities
* Processing incoming and outgoing prescription requests
* Welcoming patients and visitors, directing requests appropriately
* Filing, storing records, and photocopying documents
* Contacting patients for prescription requests and medication collection
* Ensuring accurate data entry into healthcare records
* Answering and transferring phone calls
* Assisting with packing prescriptions
* Maintaining a clean and organized workspace
* Supporting stock control and administrative tasks
* Assisting with monthly claims to the Prescription Pricing Authority (PPA)
Key Details
Vacancy Title: Dispensary Assistant - Customer Service Apprentice
Employer Description: Sharnbrook Surgery offers services including Chronic Disease Management, Dressing Clinic, Family Planning, Hearing Aids, Maternity Care, Phlebotomy, Physiotherapy (Self-referral), Sexual Health, Smoking Cessation, and Weight Management.
Vacancy Location: Sharnbrook Surgery, Templars Way, MK44 1PZ
Wage Frequency: Custom
Number of Vacancies: 1
Vacancy Reference Number: 1000319722
Apply From: 11/05/2025
Closing Date for Applications: 23/05/2025 23:59:59
Possible Start Date: 01/07/2025
Training
Level 2 Customer Service Practitioner.
Learning Provider
BEDFORD COLLEGE
Skills Required
Communication skills, Confidence, Good time management, Motivation
Apply Now
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