Web Team Administrator
Are you passionate about ensuring a seamless online experience for our customers? Do you thrive in a dynamic environment where you can manage various web-related tasks? If so, we have an exciting opportunity for you
Responsibilities:
* Setting up New Product Ranges: ensuring accurate information and smooth integration onto the website of new products
* Updating Existing Products on Website: ensuring all products are accurate and up to date
* Competitor Price Monitoring: Keep a close eye on competitors' prices and market trends to ensure our competitive edge.
* Spreadsheet Work: Manage and update data on spreadsheets to keep product information and product pricing accurate and up-to-date.
* Web Chat Enquiries: Engage with customers via web chat, providing timely and helpful responses to their queries.
* Email and Telephone Enquiries: Respond promptly and professionally to customer inquiries via email and phone, providing exceptional service and support.
* General Admin Duties: Assist in various general administrative tasks to ensure the smooth operation of the web team, office and the website.
Requirements:
* Must have previous experience with Shopify
* Must have experience in use of Excel spreadsheets (Test given during interview)
* Must be able to structure letters/emails (Test given during interview)
* Minimum GCSE pass grade C or above Maths & English
* Must be proficient in all Microsoft platforms, such as Excel, Word, Outlook etc.
* Excellent communication skills for handling inquiries via email, telephone, and webchat.
Benefits:
* Competitive salary based on experience.
* Opportunities for growth and professional development.
* Collaborative and vibrant work culture.
* Contribution to shaping our online presence and customer experience.
If you're ready to take on this multifaceted role and play a key part in our web team, apply now and be a part of our journey in providing exceptional online experiences for our customers
Please submit your CV and cover letter detailing your relevant experience and why you might be a perfect fit for this role.
Job Type: Full-time
Benefits:
* Employee discount
* Free parking
* On-site parking
Education:
* GCSE or equivalent (required)
Work Location: In person