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Cellular pathology operational support officer

Llantrisant
CWM TAF MORGANNWG UNIVERSITY HEALTH BOARD
Support officer
£25,000 - £40,000 a year
Posted: 1 October
Offer description

An exciting opportunity has arisen in the Cellular Pathology Department for an enthusiastic individual to join us to support our management team in delivering cancer diagnostics across CTMUHB.

The job will need you to be well organised, with good administration skills and the have the ability to solve problems within your area of competence, whilst understanding when to escalate issues.

You will support with documentation requirements, be able to manage laboratory rotas and support data collection and presentation to enable the departments smooth flow.

You will also manage efficient receipt of cellular pathology samples and liaise with service providers to resolve issues to support cancer turnaround times

You will ensure ordering requirements are fulfilled and issues with procurement and suppliers are resolved as they occur. You will also ensure equipment service schedules are maintained, liaising with service suppliers as required.

In return we are a friendly, supportive team, who supports continual learning and we would look to support opportunities to develop skills in Leadership or Procurement within the role if the successful candidate is interested.

English and/or Welsh speakers are equally welcome to apply

* Provide support to the Department Leadership Team as appropriate, specifically the management of rotas, specimen pathways to support cancer performance, managing concerns and payroll processes.
* To be responsible for identifying and resolving issues and errors within own area.
* To be responsible for compiling the duty rotas ensuring service needs are met and to inform laboratory staff as appropriate.
* To ensure the efficient receipt & appropriate processing of all incoming samples.
* Support planning and documentation for relevant meetings.
* Support in managing orders, liaising with suppliers and procurement where required.
* To support equipment management, ensuring routine servicing is arranged and support with fault reporting and resolution.
* Provide active support for documentation and audit to support training, Health and Safety and compliance with ISO15189:2022 quality standard.
* Support management of the archive tissue.
* Plan own day to day tasks and duties.
* Communicate with clinicians, managers, administrative staff, suppliers, external agencies, and representatives of other Health Boards.
* Uses own initiative when dealing with queries and concerns internally and/or externally for example resolving specimen queries.

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

We listen, learn and improve

We treat everyone with respect

We all work together as one team

We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

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