Are you a ‘people person’ looking for a role where you can engage with various members of the public?
We are looking for someone to fill our receptionist role at our busy County Register Office (Bilton House) in Harrogate. You will have experience of dealing with the general public, preferably in a front‑line service, with good communication and organisational skills and the ability to deal with clients from all backgrounds, including those who are coming to register important and sensitive events in their lives.
You will cover our front Reception desk Monday to Friday, dealing with customers to our busy Registration Office, as well as other general and clerical administration functions within the reception and wider registration team. Attention to detail, legible handwriting and IT/keyboard skills are therefore essential requirements of this post.
As well as the general public, you will also have contact with a wide range of people, including internal staff and departments, plus other external agencies and visitors. This will involve contact by telephone, e‑mail and in person. As you will be undertaking reception duties, a good telephone manner and excellent communication and customer care skills, as well as a smart appearance, are crucial.
This is a full‑time role and would be ideal for someone who is a team player, enjoys working with the public and is a confident speaker.
You will benefit from a supportive management structure and on‑going training and personal development. As part of a larger Business Support Service, the role provides the opportunity for personal career progression in a dynamic and forward‑thinking service.
You will be surrounded by a supportive, established team of professionals who will help you grow and develop within this role. As a North Yorkshire Council employee, you will have access to some great benefits via our everybody benefit’s scheme such as shopping discounts, home technology and green car salary sacrifice schemes, financial wellbeing and health assured and our employee assistance programme to assist with your health and wellbeing. You will also have access to our local government pension scheme, a generous plan for your retirement with the option to increase your monthly contribution if you so wish. For more information on the benefits, we offer please see our Total Rewards Brochure.
Key dates: Interview Date: W/C 06th July at Harrogate Registration Office – Bilton House
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.
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